At a Glance
- Tasks: Manage relationships with veterinary customers and drive sales growth in your territory.
- Company: Join a leading pharmaceutical company focused on animal health.
- Benefits: Competitive salary, career development, and the chance to make a real impact.
- Other info: Dynamic role with opportunities for teamwork and personal growth.
- Why this job: Be the go-to person for veterinary clients and help launch exciting new products.
- Qualifications: Sales experience in Animal Health or related fields is a plus.
The predicted salary is between 40000 - 50000 € per year.
With an exciting pipeline of pharmaceutical launches alongside trusted, established brands, our sales team continues to support meaningful opportunities for veterinary customers, their clients, and our business. In this role, as a field‑based Account Manager covering Berkshire, Oxford & West London, you will be the primary point of contact for Companion Animal Veterinary customers, responsible for delivering growth across our existing portfolio and supporting the launch of new products.
Responsibilities
- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets.
- Taking ownership and accountability for all activity within assigned accounts and territory – planning and organising time and resources effectively to meet objectives.
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers.
- Effectively managing internal relationships to provide the optimal level of service for your customers.
- Building long‑term sustainable and profitable relationships with all relevant personnel in veterinary businesses.
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customers in a veterinary business.
- Delivering on KPIs on call cycle planning and updating and maintenance of customer records.
Your Profile
- A strong sales background in Animal Health (desirable). We would also love to hear from you if you have sales experience in Human Health or B2B health industries.
- Commercial & strategic thinking.
- Ability to prioritise accounts appropriately based on existing sales and potential.
- Can interpret sales data and turn insight into action.
- Manage opportunity and risk.
Customer Centric Behaviours
- Understands the customer’s business, ie pressures, decision drivers and pet owner behaviours.
- Adapts communication style as appropriate to audience.
- Confident having constructive commercial conversations.
- Rapid rapport building with excellent communication, networking and interpersonal skills.
Ownership & Accountability
- Takes ownership of territory outcomes.
- Plans ahead.
- Comfortable with being measured against clear KPIs.
Teamwork & Collaboration
- Competency and confidence presenting.
- Works effectively with internal teams and shares best practices.
- Manage internal relationships to provide optimal service for customers.
- Proficiency with Microsoft programmes.
Required Skills
- Account Management
- Adaptability
- Animal Health Care
- Building Customer Loyalty
- CiviCRM
- Contract Management
- Customer Needs Assessments
- Customer Relationship Management (CRM) Software
- Customer Satisfaction
- Data Analysis
- Forecasting
- Identifying Sales Opportunities
- Industry Knowledge
- Industry Trends
- Market Analysis
- Operational Delivery
- Product Portfolio Management
- Relationship Management
- Sales Objectives
- Sales Process Management
- Sales Target Achievement
- Stakeholder Relationship Management
- Veterinary Consulting
Companion Animal Account Manager, West London and Thames Valley employer: MSD
At Merck, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the Companion Animal sector. Our West London and Thames Valley location provides employees with access to a vibrant community and a wealth of professional development opportunities, ensuring that you can grow your career while making a meaningful impact in veterinary health. With a strong focus on employee well-being and a commitment to supporting our teams, we create a culture where every individual can thrive and contribute to our mission of improving animal health.
StudySmarter Expert Advice🤫
We think this is how you could land Companion Animal Account Manager, West London and Thames Valley
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to account management in the veterinary field. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest and highlighting a key point from your conversation can keep you fresh in their minds. Plus, it shows you're proactive and keen!
We think you need these skills to ace Companion Animal Account Manager, West London and Thames Valley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Companion Animal Account Manager role. Highlight your sales experience in Animal Health or similar fields, and don’t forget to showcase your customer-centric behaviours and ability to build relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that demonstrate your strategic thinking and adaptability in sales.
Showcase Your Achievements:When detailing your past roles, focus on your achievements. Use numbers and data to illustrate how you’ve met or exceeded sales targets, managed accounts, and built long-term relationships with customers.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MSD
✨Know Your Products Inside Out
Make sure you’re well-versed in the pharmaceutical products you'll be discussing. Understand their benefits, how they fit into the veterinary market, and be ready to explain how they can help veterinary customers. This will show your expertise and commitment to the role.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've previously identified customer needs and adapted your sales approach accordingly. Highlight your ability to build long-term relationships and how you’ve successfully navigated different customer types in the past.
✨Showcase Your Data Skills
Be ready to discuss how you interpret sales data and turn insights into actionable plans. Bring examples of how you’ve used data analysis to forecast sales or identify opportunities in your previous roles, as this is crucial for the Account Manager position.
✨Practice Your Communication Style
Since effective communication is key, practice adapting your style to different audiences. Prepare to demonstrate how you can engage with various stakeholders, from veterinary professionals to internal teams, ensuring you can convey your message clearly and confidently.
