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- Tasks: Manage customer queries and process orders in a hybrid work environment.
- Company: Leading pharmaceutical company based in Milton Keynes.
- Benefits: Competitive working conditions with flexibility and growth opportunities.
- Why this job: Join a dynamic team and make a difference in customer support.
- Qualifications: Over 2 years of customer service experience and proficiency in SAP and CRM.
- Other info: Ideal for detail-oriented problem solvers looking for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A leading pharmaceutical company in Milton Keynes is seeking a Senior Customer Support Associate to manage customer queries and process orders. You will work in a hybrid arrangement, ensuring that all communications are professional and timely.
The ideal candidate has over 2 years of experience in customer service/order processing and is proficient in SAP and CRM systems. Excellent problem-solving skills and attention to detail are essential for this role, which offers competitive working conditions.
Hybrid: Senior Customer Support & Order Specialist in Milton Keynes employer: MSD Malaysia
Contact Detail:
MSD Malaysia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid: Senior Customer Support & Order Specialist in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. We want to show off our problem-solving skills and attention to detail, so think of examples from our past experiences that highlight these traits.
✨Tip Number 3
Research the company’s values and recent news. This will help us tailor our responses during the interview and demonstrate that we’re genuinely interested in the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows that we’re keen on joining the team.
We think you need these skills to ace Hybrid: Senior Customer Support & Order Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order processing. We want to see how your skills align with the role, so don’t be shy about showcasing your proficiency in SAP and CRM systems!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Customer Support & Order Specialist role. Share specific examples of how you've tackled customer queries and processed orders effectively.
Show Off Your Problem-Solving Skills: In your application, give us a glimpse of your problem-solving abilities. We love candidates who can think on their feet, so share a story or two about how you’ve resolved customer issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at MSD Malaysia
✨Know Your Stuff
Make sure you brush up on your knowledge of SAP and CRM systems before the interview. Being able to discuss your experience with these tools confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare a couple of examples where you've successfully resolved customer issues in the past. Highlighting your problem-solving skills will demonstrate your ability to handle the challenges that come with the role.
✨Professional Communication is Key
Since the job requires professional and timely communication, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to get comfortable with your delivery.
✨Attention to Detail Matters
Be ready to discuss how you ensure accuracy in order processing and customer queries. Providing specific examples of how you've maintained attention to detail in previous roles will set you apart from other candidates.
