At a Glance
- Tasks: Manage accounts and drive sales growth in the veterinary sector.
- Company: Join a leading pharmaceutical company with exciting product launches.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Why this job: Make a real impact in animal health while building strong customer relationships.
- Qualifications: Sales experience in Animal Health or B2B is a plus.
- Other info: Dynamic team environment with clear KPIs and career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company.
As a field-based Account Manager within a defined territory, you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products.
The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth.
Responsibilities include:
- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets
- Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
- Effectively managing internal relationships to provide the optimal level of service for your customers
- Building long term sustainable and profitable relationships with all relevant personnel in veterinary businesses
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customer in a veterinary business
- CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records
Successful Candidates will demonstrate:
- A strong sales background in Animal Health (desirable). We would also love to hear from you if you have sales experience in Human Health or B2B industry
- Commercial & strategic thinking
- Ability to prioritise accounts appropriately based on existing sales and potential
- Can interpret sales data and turn insight into action
- Manage opportunity and risk
Customer Centric Behaviours:
- Understands the customer’s business, ie pressures, decision drivers and pet owner behaviours
- Adapts communication style as appropriate to audience
- Confident having constructive commercial conversations
- Rapid rapport building with excellent communication, networking and interpersonal skills
Ownership & Accountability:
- Takes ownership of territory outcomes
- Plans ahead
- Comfortable with being measured against clear KPIs
Teamwork & Collaboration:
- Competency and confidence presenting
- Works effectively with internal teams and shares best practices
- Manages internal relationships to provide optimal service for customers
- Proficient with Microsoft programmes
Required Skills:
- Account Management
- Adaptability
- CiviCRM
- Communication
- Customer Due Diligence (CDD)
- Customer Experience Management
- Customer Loyalty
- Customer Management
- Customer Relationship Management (CRM) Software
- Inbound Phone Sales
- Industry Knowledge
- Interpersonal Relationships
- Lead Generation
- Market Analysis
- Product Knowledge
- Product Portfolio Management
- Relationship Management
- Sales Forecasting
- Sales Goal Achievement
- Sales Objectives
- Sales Operations
- Sales Presentations
- Sales Reporting
- Sales Strategy Development
Preferred Skills:
- Current Employees apply
- Current Contingent Workers apply
Account Manager – South London in Milton Keynes employer: MSD Malaysia
Contact Detail:
MSD Malaysia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – South London in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the veterinary field and let them know you're on the hunt for an Account Manager role. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Show that you understand their market and can bring value to their team. We want to see you shine with your knowledge!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your past experiences align with the responsibilities of the role. Highlight your sales achievements and how you've built relationships in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Account Manager – South London in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your sales achievements in Animal Health or similar fields, and don’t forget to mention any relevant KPIs you've hit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about veterinary sales and how you can build strong relationships with our customers. Keep it engaging and personal!
Showcase Your Customer-Centric Approach: In your application, emphasise your understanding of customer needs and how you've adapted your sales strategies in the past. We love candidates who can demonstrate their ability to build rapport quickly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly!
How to prepare for a job interview at MSD Malaysia
✨Know Your Products Inside Out
As an Account Manager, you'll be dealing with a range of products. Make sure you understand the features, benefits, and potential customer needs for each product in your portfolio. This knowledge will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
The role requires strong relationship management. Prepare examples of how you've successfully built rapport with clients in the past. Think about specific situations where you adapted your communication style to meet different customer needs, as this will highlight your customer-centric approach.
✨Prepare for Sales Scenarios
Expect to discuss sales strategies and scenarios during the interview. Be ready to explain how you would assess customer needs, identify opportunities, and develop joint commitment plans. Practising these scenarios can help you articulate your thought process clearly and effectively.
✨Demonstrate Your Data-Driven Mindset
Since the role involves interpreting sales data, come prepared to discuss how you've used data to inform your sales strategies in the past. Highlight any experience you have with CRM systems and how you've leveraged data to achieve sales targets or improve customer relationships.