Associate Country Clinical Quality Manager in London

Our Company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where our company has codified its 125-year legacy. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

We are looking for an Associate Country Clinical Quality Manager to support the quality of clinical trials conducted by the Clinical Trials Operations in the UK. It is critical that, for all our sponsored clinical trials, patient safety, high quality data and compliance with company requirements and regulations are delivered and sustained. The Associate CCQM position has an important impact in achieving those objectives.

The Associate CCQM supports the oversight of specific CQM activities in the respective country/cluster under the guidance of the Director, Country Clinical Quality Management Lead (CCQM‑L) and in close collaboration with the Country Clinical Quality Manager (CCQM). The role requires the ability to properly support the implementation of local/global processes and procedures, to identify opportunities for process improvement and to lead continuous improvement initiatives. In addition, the Associate CCQM supports audits, inspections, quality control and local training activities.

Qualifications

• Bachelor's Degree or equivalent in relevant health care area.

Experience

• A minimum of 4‑6 years of relevant experience in clinical research including direct field monitoring experience or management/oversight of such individuals, with a demonstrated record of accomplishments.
• Knowledge and understanding of Clinical Trial processes as well as quality management and control tools.
• Solid track record of initiating, planning and delivery of projects and knowledge of project management practices.
• Experience participating in cross‑functional teams of business professionals; leading a cross‑functional team is a plus.
• Experience participating in audits and inspections, preferably with direct support.
• Experience coordinating and delivering training sessions.

Skills

• Superior oral and written communication skills in an international environment.
• Good project management, organizational and prioritization skills.
• Good teamwork and leadership skills, including the ability to resolve conflicts.
• Ability to analyze, interpret, and solve problems.
• Ability to think objectively and with creativity and innovation.

Regulations & Processes

• Local expert for ICH‑GCP and local regulations, including impact assessment of new or updated regulations on local processes.
• Collaborates with local country operations management to support the CCQM in managing a network of owners/SMEs for global/local processes, ensuring proper implementation and regular SOP updates.
• Acting local expert for any quality‑related local processes.
• Identifies process gaps or opportunities for improvement and escalates to RCQM or Global Process Owners, as needed.
• Supports continuous quality improvement activities at the country level and at the regional level.

Training

• Supports local trainings as needed.

Quality Control (QC) Activities

• Coordinates and oversees all QC activities, ensuring proper execution of the In‑House Quality Control Plan, Quality Control Visits, and other QC checks.
• Performs QC activities and conducts ad‑hoc site visits upon request.
• Collaborates with local country operations to identify trends, conduct root‑cause analysis, and develop local action plans.

Audits & Inspections

• Supports activities during the preparation, ongoing, and follow‑up phases of an audit or inspection.
• Coordinates root‑cause analysis for audit observations, manages Corrective and Preventive Actions, and facilitates responses to audit/inspection reports.
• Collaborates with local country operations to identify trends, conduct root‑cause analysis, and develop local action plans.

Quality / Compliance Issue Escalation

• Communicates and escalates quality/compliance issues and trends to local country operations and CCQM‑L.
• Escalates significant issues per company process, supports investigations and reports serious breaches if applicable.
• Acting point of contact for privacy breach escalations in clinical trials.
• Evaluates trends on Clinical Supply GCP inquiries and incorrect management of supplies.
• Coordinates GCP investigations related to supply trends.

Local / Regional Initiatives / Projects

• Supports local and regional initiatives projects upon request of the RCQM.

Closing date for applications: 06/04/2026

Required Skills: Clinical Quality Management, Clinical Research, Clinical Study Design, Clinical Trial Planning, Clinical Trials Monitoring, Quality Management, Regulatory Compliance.