MSD in the UK is seeking a CRM Optimisation Specialist to enhance CRM value, usability, and adoption across head office and field teams. The role supports reliable system use, accurate data, and a customer-centric 360-degree view.
Responsibilities include CRM roadmap execution, training for staff, and driving governance, analytics, and cross-functional collaboration to maximise CRM impact.
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CRM Optimisation Architect β Hybrid, Data-Driven employer: MSD in the UK
As a global healthcare leader, we offer an exceptional work environment that fosters collaboration, diversity, and professional growth. Our Medical Science Liaison role in the North of England, Scotland & Northern Ireland provides the unique opportunity to engage with healthcare professionals while contributing to improved patient outcomes. We are committed to creating a culture of respect and teamwork, ensuring our employees thrive in their careers while making a meaningful impact in the healthcare sector.