At a Glance
- Tasks: Manage relationships with veterinary customers and drive sales growth in your territory.
- Company: Join a leading pharmaceutical company focused on animal health.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
- Why this job: Make a real difference in the veterinary field while growing your career.
- Qualifications: Sales experience in Animal Health or related fields is a plus.
The predicted salary is between 40000 - 50000 € per year.
With an exciting pipeline of pharmaceutical launches alongside trusted, established brands, our sales team continues to support meaningful opportunities for veterinary customers, their clients, and our business. In this role, as a field‑based Account Manager covering Berkshire, Oxford & West London, you will be the primary point of contact for Companion Animal Veterinary customers, responsible for delivering growth across our existing portfolio and supporting the launch of new products.
Responsibilities
- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets.
- Taking ownership and accountability for all activity within assigned accounts and territory – planning and organising time and resources effectively to meet objectives.
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers.
- Effectively managing internal relationships to provide the optimal level of service for your customers.
- Building long‑term sustainable and profitable relationships with all relevant personnel in veterinary businesses.
- Adapting sales approach to meet the needs of the contact objective, customer needs and commitment required to the varying types of customers in a veterinary business.
- Delivering on KPIs on call cycle planning and updating and maintenance of customer records.
Your Profile
- A strong sales background in Animal Health (desirable). We would also love to hear from you if you have sales experience in Human Health or B2B health industries.
- Commercial & strategic thinking.
- Ability to prioritise accounts appropriately based on existing sales and potential.
- Can interpret sales data and turn insight into action.
- Manage opportunity and risk.
Customer Centric Behaviours
- Understands the customer’s business, i.e., pressures, decision drivers and pet owner behaviours.
- Adapts communication style as appropriate to audience.
- Confident having constructive commercial conversations.
- Rapid rapport building with excellent communication, networking and interpersonal skills.
Ownership & Accountability
- Takes ownership of territory outcomes.
- Plans ahead.
- Comfortable with being measured against clear KPIs.
Teamwork & Collaboration
- Competency and confidence presenting.
- Works effectively with internal teams and shares best practices.
- Manage internal relationships to provide optimal service for customers.
- Proficiency with Microsoft programmes.
Required Skills
- Account Management
- Adaptability
- Animal Health Care
- Building Customer Loyalty
- CiviCRM
- Contract Management
- Customer Needs Assessments
- Customer Relationship Management (CRM) Software
- Customer Satisfaction
- Data Analysis
- Forecasting
- Identifying Sales Opportunities
- Industry Knowledge
- Industry Trends
- Market Analysis
- Operational Delivery
- Product Portfolio Management
- Relationship Management
- Sales Objectives
- Sales Process Management
- Sales Target Achievement
- Stakeholder Relationship Management
- Veterinary Consulting
Preferred skills will be noted as per usual.
Companion Animal Account Manager, West London and Thames Valley – M4 Corridor in Milton Keynes employer: MSD Animal Health UK Ltd
As a Companion Animal Account Manager in the vibrant West London and Thames Valley area, you will join a forward-thinking company that prioritises employee development and fosters a collaborative work culture. With a strong focus on innovation and growth, we offer competitive benefits, including professional training opportunities and a supportive environment that encourages personal and career advancement, making us an exceptional employer for those passionate about animal health.
StudySmarter Expert Advice🤫
We think this is how you could land Companion Animal Account Manager, West London and Thames Valley – M4 Corridor in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the veterinary field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their current portfolio and any upcoming launches. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 3
Practice your pitch! Be ready to discuss your sales experience and how it relates to the Companion Animal sector. Use specific examples of how you've built relationships and driven growth in previous roles to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get that application in and let’s make it happen!
We think you need these skills to ace Companion Animal Account Manager, West London and Thames Valley – M4 Corridor in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Companion Animal Account Manager role. Highlight your sales experience in Animal Health or related fields, and don’t forget to showcase your customer-centric behaviours and ability to build long-term relationships.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about veterinary sales and how your skills align with our needs. Be sure to mention any specific experiences that demonstrate your strategic thinking and adaptability.
Showcase Your Achievements:When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve met or exceeded sales targets, managed accounts, or built customer loyalty.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at MSD Animal Health UK Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the pharmaceutical products and services relevant to Companion Animal Veterinary customers. Understand their benefits, how they fit into the market, and be ready to discuss how you can leverage them to meet customer needs.
✨Showcase Your Sales Strategy
Prepare to discuss your approach to account management and sales strategy. Think about specific examples where you've successfully identified opportunities or adapted your sales techniques to meet customer demands. This will demonstrate your commercial and strategic thinking.
✨Build Rapport with Your Interviewers
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation, showing that you can adapt your style to different audiences, just like you would with veterinary customers.
✨Be Data-Driven
Since the role involves interpreting sales data and turning insights into action, come prepared with examples of how you've used data analysis in your previous roles. Discuss how you’ve forecasted sales or managed KPIs effectively to achieve targets.