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- Tasks: Drive sales growth and build relationships with veterinary customers in South London.
- Company: Join a leading pharmaceutical company with exciting product launches.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Be the key contact for veterinary clients and make a real impact in animal health.
- Qualifications: Sales experience in Animal Health or B2B is a plus; strong communication skills required.
- Other info: Opportunity for career advancement in a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company. As a field‑based Account Manager within a defined territory, you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products. The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth.
Responsibilities
- Assessing, forecasting, developing plans and reviewing sales to achieve quarterly and annual targets.
- Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives.
- Uncovering customer needs, identifying opportunities, and delivering recommendations for joint commitment plans with your customers.
- Effectively managing internal relationships to provide the optimal level of service for your customers.
- Building long‑term sustainable and profitable relationships with all relevant personnel in veterinary businesses.
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customer in a veterinary business.
- Delivering on KPIs, on call cycle planning and updating and maintenance of customer records.
Qualifications
- A strong sales background in Animal Health (desirable).
- Sales experience in Human Health or B2B industry is also welcome.
Commercial & Strategic Thinking
- Ability to prioritise accounts appropriately based on existing sales and potential.
- Can interpret sales data and turn insight into action.
- Manage opportunity and risk.
Customer Centric Behaviours
- Understands the customer’s business, ie pressures, decision drivers and pet owner behaviours.
- Adapts communication style as appropriate to audience.
- Confident in having constructive commercial conversations.
- Rapid rapport building with excellent communication, networking and interpersonal skills.
Ownership & Accountability
- Takes ownership of territory outcomes.
- Plans ahead.
- Comfortable with being measured against clear KPIs.
Teamwork & Collaboration
- Competency and confidence presenting.
- Works effectively with internal teams and shares best practices.
- Manages internal relationships to provide optimal service for customers.
- Proficient with Microsoft programmes.
Required Skills
- Account Management
- Adaptability
- CiviCRM
- Communication
- Customer Due Diligence (CDD)
- Customer Experience Management
- Customer Loyalty
- Customer Management
- Customer Relationship Management (CRM) Software
- Inbound Phone Sales
- Industry Knowledge
- Interpersonal Relationships
- Lead Generation
- Market Analysis
- Product Knowledge
- Product Portfolio Management
- Relationship Management
- Sales Forecasting
- Sales Goal Achievement
- Sales Objectives
- Sales Operations
- Sales Presentations
- Sales Reporting
- Sales Strategy Development
Account Manager – South London in Milton Keynes employer: MSD Animal Health UK Ltd
Contact Detail:
MSD Animal Health UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – South London in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with their needs. Highlight your sales achievements and how you can drive growth for their veterinary customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take ownership of your career.
We think you need these skills to ace Account Manager – South London in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your sales experience, especially in Animal Health or similar fields, and showcase how you've built strong customer relationships in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about veterinary sales and how your skills align with our goals. Be sure to mention any specific achievements that demonstrate your ability to meet targets.
Showcase Your Customer-Centric Approach: In your application, emphasise your understanding of customer needs and how you've adapted your sales strategies accordingly. We love candidates who can build rapport quickly and have a knack for constructive conversations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at MSD Animal Health UK Ltd
✨Know Your Products Inside Out
Before the interview, make sure you’re well-versed in the company’s product portfolio, especially those related to Companion Animal Veterinary customers. Understanding the features, benefits, and potential customer needs will help you demonstrate your expertise and show that you can hit the ground running.
✨Build Rapport with Your Interviewers
Since this role involves building relationships, practice your rapport-building skills during the interview. Be friendly, listen actively, and engage with your interviewers. This will not only showcase your interpersonal skills but also give them a taste of how you’d interact with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and adaptability. Think of examples from your past experiences where you successfully managed accounts or adapted your sales approach. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Showcase Your Data-Driven Mindset
As an Account Manager, you’ll need to interpret sales data and turn insights into action. Be ready to discuss how you’ve used data in previous roles to drive sales or improve customer relationships. Highlight any experience with CRM systems and how you’ve leveraged them to meet KPIs.