Front of House & Internal Events Coordinator in London

Your Team Responsibilities:

• Deliver a high-quality workplace experience across the London office.
• Maintain front-of-house, client and visitor hospitality standards.
• Support executive, Board and leadership requirements.
• Coordinate internal events and employee engagement activities.
• Partner across Facilities, Workplace Technology, Physical Security and Client Events.
• Manage suppliers and workplace service providers.
• Maintain office presentation, operational continuity and service standards.

Your Key Responsibilities:

• Own the front-of-house experience for clients, visitors and executives.
• Lead internal events end-to-end, including Board meetings, town halls, leadership events and employee events.
• Manage event logistics, budgets, catering, AV and external suppliers.
• Act as a central coordination point across Executive Assistants, Workplace Technology, Facilities, Security and Client Events.
• Maintain premium hospitality and workplace presentation standards.
• Proactively identify and resolve workplace and service issues.
• Drive continuous improvement across hospitality, events and workplace experience.
• Provide onsite operational support and service continuity during peak demand and team absences.

Your skills and experience that will help you excel:

• Strong experience in workplace experience, corporate hospitality or event management within a premium corporate environment.
• Proven ability to deliver high-profile events, executive meetings and Board-level engagements.
• Strong project and programme management skills, with the ability to manage multiple priorities, budgets and suppliers.
• Excellent stakeholder management and influencing skills, particularly when working with senior executives and cross-functional teams.
• Strong supplier/vendor management and commercial awareness, with a focus on quality and continuous improvement.
• Excellent communication, interpersonal and problem-solving skills with a polished, professional approach.
• High levels of discretion, attention to detail, adaptability and sound judgement.
• Confidence using Microsoft Office and workplace technologies; experience with Appspace, ServiceNow or event-management platforms is advantageous.

About MSCI:

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey, followed by access to our platform, AI Learning Center, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups.

MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data, analytics and indexes, supported by advanced technology, set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation.