At a Glance
- Tasks: Lead financial data operations and ensure high-quality data delivery for clients.
- Company: Join a global leader in financial data solutions with a culture of innovation.
- Benefits: Enjoy flexible working, comprehensive benefits, and ongoing learning opportunities.
- Other info: Collaborative environment with diverse teams and clear career growth paths.
- Why this job: Make a real impact by improving financial data processes and mentoring future talent.
- Qualifications: 6+ years in financial data operations and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
The team is responsible for delivering high-quality financial data and client data services for MSCI's Private Capital Solutions clients. The team manages client data queries, financial data extraction and validation workflows, and the delivery of accurate, timely data outputs to internal and external stakeholders. The team partners closely with Data Operations, Product, Engineering, and Client Service to ensure that data processes - including AI-assisted extraction and validation - are accurate and aligned with client needs. The team oversees data quality governance and continuous improvement of financial data workflows.
Key Responsibilities
- Lead and oversee daily financial data processing operations for Private Capital Solutions clients, including client data query resolution, data extraction workflows, and end-to-end data delivery, ensuring SLA adherence and operational quality.
- Serve as the primary escalation point for complex or high-priority PCS client data queries, applying analytical judgment to resolve issues and ensure timely, accurate responses.
- Leverage AI-based data extraction and validation tools, applying analytical judgment to assess outputs, resolve issues, and ensure data accuracy.
- Own exception management, including root-cause analysis and resolution of systemic data quality issues.
- Establish and maintain quality benchmarks for AI-assisted data outputs, ensuring they meet accuracy, transparency, and auditability standards.
- Develop and maintain operational controls and monitoring frameworks for financial data workflows, proactively identifying data quality degradation and process inefficiencies.
- Ensure compliance with data standards, auditability, and operational controls as data processes evolve.
- Act as a senior liaison to Technology, Product, Data Operations, and Client Service teams, collaborating to improve data pipelines, resolve client issues, and deliver enhancements.
- Translate operational insights and client feedback into actionable recommendations to improve financial data services and processing efficiency.
- Mentor and guide Analyst and Associate-level team members, providing technical coaching, reviewing outputs, and supporting onboarding of new staff.
- Identify, scope, and lead process improvement initiatives, including automation of manual workflows and reduction of exception rates in financial data processing.
- Produce reporting and analytics on financial data processing performance, operational KPIs, and SLA compliance for senior stakeholders.
- Serve as a subject matter expert on private capital financial data, client data workflows, and AI-assisted data validation methodologies within the team and across the organization.
Required Skills and Qualifications
- Bachelor's degree in finance, accounting, economics, data science, or a related field.
- Minimum of 6 years of progressive experience in financial data operations, data management, client data services, or a related financial services role.
- Demonstrated expertise in leveraging AI-based data extraction and validation tools, including the ability to assess outputs, resolve issues, and ensure data accuracy.
- Strong analytical and problem-solving skills with a track record of leading exception resolution, driving process improvements, and making high-judgment decisions in ambiguous situations.
- Proven ability to lead cross-functional workstreams and manage stakeholder relationships across technology, product, and client-facing teams.
- Excellent written and verbal communication skills, including the ability to present complex financial data topics clearly to non-technical audiences.
- High attention to detail and a disciplined approach to data accuracy, auditability, and quality assurance in financial data processing and AI-assisted workflows.
- Knowledge of private capital data, fund administration, or other investment operations datasets.
- Experience with financial data pipeline tooling, workflow orchestration platforms, or cloud-based data environments.
- Prior experience mentoring or managing junior team members in a financial data operations or analytical setting.
What we offer you
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, AI Learning Center, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups.
Senior Associate, Data Operations employer: MSCI Inc
At MSCI, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through tailored learning opportunities and multi-directional career paths, ensuring that our team members thrive in their roles. With flexible working arrangements and a strong focus on inclusion, we create an environment where every employee can contribute meaningfully and feel valued.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Associate, Data Operations
✨Tip Number 1
Network like a pro! Reach out to current or former employees at MSCI through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into MSCI's data operations. Familiarise yourself with their AI tools and financial data processes. Show them you’re not just a fit for the role, but that you’re genuinely excited about what they do!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle hypothetical scenarios related to data quality and client queries. They’ll want to see how you think on your feet and handle complex situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Senior Associate, Data Operations
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in financial data operations and client services. We want to see how your skills align with the specific responsibilities mentioned in the job description.
Showcase Your Analytical Skills:Since this role involves a lot of analytical judgement, be sure to include examples of how you've used your problem-solving skills in past roles. We love seeing how you’ve tackled complex data issues or led process improvements.
Highlight Your Teamwork:Collaboration is key in this position, so don’t forget to mention your experience working with cross-functional teams. Share stories about how you’ve partnered with tech, product, or client service teams to achieve common goals.
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at MSCI Inc
✨Know Your Data Inside Out
Make sure you brush up on your knowledge of financial data operations and private capital datasets. Be prepared to discuss specific examples from your past experience where you've successfully managed data queries or led data processing operations.
✨Showcase Your Analytical Skills
During the interview, highlight your analytical judgment by discussing how you've resolved complex data issues in the past. Use real-life scenarios to demonstrate your problem-solving skills and how you've applied AI-based tools to enhance data accuracy.
✨Communicate Clearly and Confidently
Since you'll be presenting complex financial data topics, practice explaining these concepts in simple terms. This will show your ability to communicate effectively with non-technical stakeholders, which is crucial for this role.
✨Emphasise Continuous Improvement
Be ready to talk about any process improvement initiatives you've led, especially those involving automation or efficiency enhancements. Discuss how you identified issues and implemented solutions that improved data quality and operational performance.
