People Advisor in Ipswich

MSC UK is a fast-paced and growing commercial business with over 800 employees nationally. As the UK agency of the world’s largest independent shipping company MSC (based in Geneva), our UK HR team serves over 800 office-based employees together with a small number of other remote teams. We pride ourselves on being the ‘Employer of Choice’ within the shipping industry and we have an exciting opportunity for an experienced HR People Advisor to join our team.

The People Relations team consists of two People Partners and two People Advisors. Between us we partner specific teams within the Company but remain flexible, working in a collaborative way. This role will report to one People Partner, and they will support the Commercial areas of the Company with a mix of transactional, project and case work.

This is a varied and fast-paced role and therefore will suit an individual who is well organised, proactive and able to hit the ground running. The role will require someone who is able to provide pragmatic and valuable advice and guidance, positively contributing to the overall People Experience at MSC UK. This is a great opportunity to grow your knowledge while being supported by the wider team.

This role is ideally suited to someone who enjoys working in a busy, energetic and close-knit team, with proven experience in all aspects of employee relations, able to work autonomously whilst also contributing to day-to-day tasks and projects. The successful candidate will have knowledge and experience of working within a busy HR environment, with detailed up to date understanding of Employment Law and current HR practices.

How you will help us and what you can expect:

• Providing high-quality and practical HR advice to enable our supervisors and managers to proactively apply our policies.
• Ensuring HR related queries are either handled directly or signposted to relevant members of the team and escalated where necessary.
• Translating employment law and HR best practice into meaningful people solutions which work best for our fast-paced, and dynamic business, whilst always ensuring alignment to our group values.
• Delivering first-class employee relations requirements to include absence and performance management and the associated administration requirements, escalating more complex cases as necessary.
• Maintaining and updating our people policies and procedures, ensuring consistency and compliance with current legislation.
• Working in conjunction with external stakeholders to support our service delivery including Occupational Health.
• Initiating and developing improvements to support employee relations, the wider HR team and our overall people strategy.
• Ensuring a high level of confidentiality and discretion is applied at all times.
• Supporting with the delivery of toolbox talks and training to our employees.

Skills and experience you’ll bring to us:

• Level 5 CIPD qualified, or equivalent professional experience is essential.
• Previous experience in an HR employee relations role is essential, managing your own case load with support from your manager.
• Good working knowledge and understanding of UK Employment Law and associated legislation, with the want to develop this.
• Excellent organisational skills, with the ability to effectively multitask in a reactive environment.
• Previous experience of liaising with external stakeholders, such as Occupational Health and Solicitors.
• A high level of professionalism and confidentiality.
• Excellent interpersonal, communication, and influencing skills.
• Excellent numeracy, literacy, and IT skills with the ability to produce reports and effectively written communication.
• Personal and professional resilience and tenacity.
• A down-to-earth style, ability to show high empathy and represent our MSC group values.
• A high level of emotional and intellectual intelligence.

What we offer:

• Private Health Care for everyone from day 1 (non contractual)
• Life Assurance – 4x salary
• 22 days + a day to take on Christmas Eve or New Year’s Eve
• Free parking
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

What working for us means:

We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers.

We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment. Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support, enabling our people’s professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity brings strengths through different viewpoints, experiences & approaches.