At a Glance
- Tasks: Provide top-notch customer service and manage shipping documents efficiently.
- Company: Join MSC UK, a supportive team focused on customer care.
- Benefits: Full-time role with career growth opportunities and a collaborative environment.
- Other info: Dynamic role with the chance to work globally and enhance your career.
- Why this job: Make a real difference in customer satisfaction while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Customer Service Coordinator – Customer Care Full time, permanent We are looking for a Customer Service Coordinator to join our Import Customer Care team.
The successful candidate will provide excellent support to internal and external customers, ensuring enquiries are handled efficiently and professionally.
At MSC UK, you'll have the opportunity to develop your skills and grow your career as part of a supportive and successful team.
How you will help us and what you can expect In this role, you will be providing efficient and effective customer service and communication to our customers across the world, ensuring that their shipping documents are accurate and error free.
You will be the main point of escalation for the team coordinators and our customers with the ability to manage your own workload to work in line with MSC and your teams KPI’s.
This is your chance to work with the team to provide the customer service you would want to be given and contribute significantly to our success.
The key responsibilities for this role also include: Manage own workload, communicating effectively when support is needed Processing work in-line with client requirements and MSC UK performance standards - resolving Customer enquiries quickly and professionally To understand and work collaboratively with all internal departments as and when ...
Customer Service Coordinator - Customer Care in Suffolk employer: MSC Mediterranean Shipping Company (UK)
At MSC UK, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and professional growth. As a Customer Service Coordinator, you'll benefit from comprehensive training, a supportive team environment, and opportunities to advance your career while making a meaningful impact in the global shipping industry.
Contact Details:
MSC Mediterranean Shipping Company (UK) Recruitment Team
