At a Glance
- Tasks: Support trade growth through reporting, analysis, and customer relationship building.
- Company: Join MSC UK, a leader in export services with a vibrant team culture.
- Benefits: Enjoy competitive salary, private healthcare, generous pension, and more perks.
- Other info: Modern office environment with excellent training and career development opportunities.
- Why this job: Make an impact in a dynamic role while developing your sales skills.
- Qualifications: Experience in import/export and strong customer service skills required.
The predicted salary is between 36000 - 60000 £ per year.
Inside Sales Executive - Far East - Ocean Exports
Full time, permanent
We are looking for an Inside Sales Executive to join our Export Commercial team in Ipswich, supporting our Far East Export Trades.
This role focuses on maintaining and developing customer relationships, working closely with internal teams, overseas agencies, MSC Geneva, and both new and existing customers.
At MSC UK, we pride ourselves on delivering exceptional service while living our company values. In return, you'll receive support, development opportunities, and the chance to grow your career in a dynamic, fast-paced environment with an inclusive, family-oriented culture.
How you will help us and what you can expect
- Active desire to assist in the winning of new business and meet targets, exploring all opportunities to increase volume by developing closer customer relationships where required by Sales and Trade
- Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach
- Actively follow up quotations using all communication channels until bookings are achieved and new repeat business is fully secured
- Proactively retaining and growing accounts, including any research and development required, mindful of contribution towards overall revenue targets
- Ensure quotations are processed in a timely, accurate manner
- Strong communication and liaison across the Commercial teams and the wider business, particularly MSC Geneva, to ensure full commercial and operational support is given the Trade
- You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business
Skills and experience you'll bring to us
We'd like you to bring an open mind and an element of creativity to want to secure more business and build the relationships with our customers. You'll be a great communicator with the ability to influence decisions both internally and externally. Previous shipping knowledge and experience is helpful, however, we will always support learning and training our people. A high level of experience within Microsoft Office is also an essential part of this role due to extensive use in different day to day tasks.
What we offer
- Competitive salary
- Private Health Care for everyone from day 1 (non contractual)
- Generous pension scheme
- Life Assurance - 4x salary
- 22 days + a day to take on Christmas Eve or New Year's Eve
- Free parking (within walking distance from the office)
- On-site artisan restaurant
- Discounted gym membership
- Cycle to work scheme
- Flu vaccines and eye care vouchers
- Buy or sell holiday scheme
- Christmas club saving
- MSC Cruises friends and family discount
- Full induction day and training provided
- Learning and development opportunities
- Dress for the day policy/modern office environment
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Inside Sales Executive in Ipswich employer: MSC Mediterranean Shipping Company (UK)
MSC UK is an exceptional employer that fosters a dynamic and inclusive work environment, perfect for those looking to thrive in the HR field. With a commitment to employee development, our collaborative culture encourages growth through hands-on experience and support from a dedicated People Relations team. Located within a fast-paced industry, we offer unique opportunities to engage with diverse teams while making a meaningful impact on the overall People Experience.
Contact Details:
MSC Mediterranean Shipping Company (UK) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Executive in Ipswich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Inside Sales Executive role. Keep it concise and engaging – you want to leave a lasting impression!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Inside Sales Executive in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Inside Sales Executive role. Highlight your experience in import/export environments and any relevant reporting skills. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Customer Service Skills:Since customer service is key in this role, make sure to include examples of how you've maintained high levels of service under pressure. We want to know how you build relationships and handle challenges!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at MSC Mediterranean Shipping Company (UK)
✨Know Your Numbers
As an Inside Sales Executive, you'll be dealing with reports and statistics. Brush up on your data analysis skills and be ready to discuss how you've used data to drive sales or improve customer relationships in the past.
✨Showcase Your Telesales Skills
Prepare to demonstrate your telesales and negotiation skills during the interview. Think of examples where you successfully closed a deal over the phone or turned a hesitant customer into a loyal one. Practice your pitch!
✨Research the Company and Industry
Familiarise yourself with MSC UK and the export market, especially in the North and West Mediterranean trade lanes. Being knowledgeable about the company’s values and recent developments will show your genuine interest and help you stand out.
✨Demonstrate Customer Service Excellence
Since maintaining high levels of customer service is crucial, prepare to share specific instances where you handled challenging customer situations effectively. Highlight your ability to stay calm under pressure and provide solutions.
