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For Companies At a Glance
- Tasks: Coordinate customs clearance, ensuring high-quality entries and excellent customer service.
- Company: Join MSC, a leading company with a supportive team culture.
- Benefits: Competitive salary, private healthcare, generous pension, and free parking.
- Why this job: Kickstart your career in a secure role with growth opportunities and a modern office vibe.
- Qualifications: Previous customs clearance experience preferred; strong communication and IT skills required.
- Other info: Enjoy a flexible work environment and various employee perks.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Customs Clearance Coordinator
Full time, permanent
Due to continued growth we have a great opportunity for a motivated and enthusiastic person to join our team. If you are looking for a secure and exciting career path, with the support network of a large company this is the position for you. As a Customs Clearance coordinator for MSC you’ll be working with our valued clients to ensure a personalised point of contact, offering a high level of customer service.
How you will help us and what you can expect
- To be responsible for producing high quality customs entries
- Ensure accuracy of information from importers, prior to completing the customs entry from clients instructions
- Maintain all files ensuring that any Duty & Vat entered through our Deferment are invoiced and funds collected prior to transmission of the entry
- Monitoring of Vessel arrivals and delivery dates to prioritise workload accordingly
- Develop business relationships with our clients, resolving any concerns and ensuring corrective action is taken
- Contribute towards the ongoing Company vision to increase the client base, revenue and profitability of the Customs product
- Working with our clients regarding any delays & potential cost implications
- Contribute ideas and discussions for department evolution
- Working within HMRC regulations
- Dealing with general enquiries from importers concerning all areas relating to customs procedures
- Offer a flexible approach to colleagues
Skills and experience you’ll bring to us
- Previous Import customs clearance experience preferred
- Knowledge of CNS and Destin8 preferred
- Ability to maintain high level of customer service
- Good numeracy, literacy, and IT skills, including Microsoft skills
- Attention to detail
- Good communication skills
- Ability to prioritise work and meet deadlines
- Be a team player
What we offer
- Competitive salary
- Private Health Care for everyone from day 1
- Generous pension scheme
- Life Assurance – 4x salary
- 22 days + a day to take on Christmas Eve or New Year’s Eve
- Free parking
- On-site artisan restaurant
- Discounted gym membership
- Cycle to work scheme
- Flu vaccines and eye care vouchers
- Buy or sell holiday scheme
- Christmas club saving
- MSC Cruises friends and family discount
- Full induction day and training provided
- Learning and development opportunities
- Dress for the day policy/modern office environment
Customs Clearance Coordinator employer: MSC Mediterranean Shipping Company (UK)
Contact Detail:
MSC Mediterranean Shipping Company (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Clearance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the customs clearance field on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their customs processes and be ready to discuss how your skills can help them improve their operations. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Customs Clearance Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Clearance Coordinator role. Highlight your previous import customs clearance experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customs clearance and how your skills align with our needs. Be sure to mention your customer service experience, as it's key for this role.
Showcase Your Attention to Detail: In customs clearance, accuracy is everything! When filling out your application, double-check for any typos or errors. We appreciate candidates who demonstrate attention to detail right from the start.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MSC Mediterranean Shipping Company (UK)
✨Know Your Customs Stuff
Make sure you brush up on your customs clearance knowledge before the interview. Familiarise yourself with terms like CNS and Destin8, as well as HMRC regulations. This will show that you're serious about the role and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you resolved issues or built strong relationships with clients. This will demonstrate your ability to maintain high levels of service.
✨Be Detail-Oriented
Attention to detail is crucial in customs clearance. During the interview, highlight instances where your meticulous nature helped avoid mistakes or improved processes. You might even want to mention how you keep organised files and ensure accuracy in your work.
✨Prioritisation is Key
In this role, you'll need to juggle multiple tasks and deadlines. Prepare to discuss how you prioritise your workload, especially when monitoring vessel arrivals and delivery dates. Sharing a specific example of a time you successfully managed competing priorities will make a great impression.