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- Tasks: Support Key Accounts by answering customer inquiries quickly and professionally.
- Company: Join MSC UK, a team-focused company that values skill and hard work.
- Benefits: Enjoy a permanent position with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team where your communication skills make a real impact.
- Qualifications: Strong work ethic, attention to detail, and excellent communication skills are essential.
- Other info: This role offers a chance to develop both as a team member and individually.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Coordinator – Export Key Accounts Full time, permanent We are looking for a Customer Service Coordinator to work within our Key Accounts team. Excellent communication skills are required, to support both internal and external Customers, answering enquiries quickly and professionally. The successful candidate will work within the Export Customer Service Key Accounts Team to ensure all aspects of the role are handled efficiently and accurately, within the set KPI’s. At MSC UK, our success is a result of the skill and hard work of all of our team members. Our team do not just work for us, they develop and grow with us. Skills and experience you’ll bring to us At MSC we work as a team, we require someone with an excellent work ethic and attention to detail in order to keep excelling. We would like you to bring strong teamworking skills, as well as drive and determination to excel in your role, to not just develop as a team, but to develop yourself.? You will need strong communication skills and an eye for detail. Day to day, you will be using your communication skills to relay accurate and timely information to our customers, both written and verbal, providing a high-level service to all MSC clients.?? How you will help us and what you can expect In this role, you will be providing efficient and effective custom…
Customer Service Coordinator - Export Key Accounts - Ipswich, Suffolk employer: MSC Mediterranean Shipping Company (UK)
Contact Detail:
MSC Mediterranean Shipping Company (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator - Export Key Accounts - Ipswich, Suffolk
✨Tip Number 1
Familiarize yourself with the key accounts and export processes relevant to MSC UK. Understanding the specific needs and challenges of these accounts will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Practice your communication skills by engaging in role-playing scenarios. This will prepare you for the types of inquiries you might receive and help you respond quickly and professionally.
✨Tip Number 3
Showcase your attention to detail by preparing examples of how you've successfully managed customer inquiries or resolved issues in previous roles. Be ready to discuss these experiences in your interview.
✨Tip Number 4
Research MSC UK’s values and team culture. Being able to align your personal work ethic and goals with those of the company will make a strong impression on the hiring team.
We think you need these skills to ace Customer Service Coordinator - Export Key Accounts - Ipswich, Suffolk
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Service Coordinator position. Understand the key responsibilities and required skills, especially the emphasis on communication and attention to detail.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles that required strong communication skills. Make sure to include specific examples that demonstrate your ability to work within a team and meet KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the requirements listed in the job description, particularly your communication abilities and attention to detail.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at MSC Mediterranean Shipping Company (UK)
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to respond to a hypothetical customer inquiry, so practice clear and concise responses.
✨Highlight Teamwork Experience
The company values strong teamwork skills. Share specific examples from your past experiences where you successfully collaborated with others to achieve a common goal. This will show that you can thrive in a team-oriented environment.
✨Emphasize Attention to Detail
Attention to detail is crucial for this position. Be ready to discuss how you ensure accuracy in your work. You could mention any tools or methods you use to double-check your work or how you handle complex tasks without overlooking important details.
✨Demonstrate Your Drive and Determination
The company is looking for candidates who are driven and determined to excel. Prepare to talk about your personal goals and how you plan to contribute to the team's success. Sharing your motivation and ambition will resonate well with the interviewers.
