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For Companies At a Glance
- Tasks: Provide exceptional customer service and support in a dynamic contact centre environment.
- Company: Join MSC, a leading distributor with a commitment to diversity and inclusion.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for professional growth.
- Why this job: Be part of a team that values collaboration and drives real business results.
- Qualifications: Strong communication skills and a passion for helping customers.
- Other info: Great career advancement opportunities in a supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Build a better career with MSC. Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services.
Why MSC
- Collaboration
- Insight
That’s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75 years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
We care about our associates and have programs in place to help our 6,500 team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family’s health, well-being, and financial future.
If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.
Equal Opportunity Statement: At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law.
UK- Assoc, Contact Center in Wednesbury employer: MSC Industrial Supply
Contact Detail:
MSC Industrial Supply Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK- Assoc, Contact Center in Wednesbury
✨Tip Number 1
Get to know MSC! Before your interview, watch the video about why you should work here. It’ll give you a feel for our culture and values, which you can mention during your chat with us.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to our team.
✨Tip Number 3
Show us your personality! We love candidates who are genuine and enthusiastic. Don’t be afraid to let your passion for customer care shine through during the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you’re keen on the role and appreciate the opportunity to chat with our team.
We think you need these skills to ace UK- Assoc, Contact Center in Wednesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role at MSC. Highlight your customer service experience and any relevant skills that align with the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working at MSC and how your values align with ours. Keep it concise but engaging – we love a good story!
Showcase Your Skills: Don’t forget to showcase your skills in your application. Whether it's communication, problem-solving, or teamwork, let us know how you've used these skills in past roles. We’re all about collaboration here at MSC!
Apply Through Our Website: We encourage you to apply through our website for the best experience. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at MSC Industrial Supply
✨Know Your Stuff
Before the interview, make sure you research MSC and its products. Understand their mission and values, especially around customer care and collaboration. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about customer care, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlight your communication skills and how you work well in a team to achieve results.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, training opportunities, and how success is measured in the contact centre. This shows that you're not just looking for any job, but that you're keen on being part of MSC's journey.
✨Be Yourself
MSC values diversity and inclusion, so don’t be afraid to let your personality shine through. Be authentic in your responses and share what makes you unique. This will help you connect with the interviewers and demonstrate that you’d be a great fit for their team.
