Senior Insight Analyst

When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills. We have big ambitions, and we need people who work here to have big ambitions too. To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things. If you're the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you!

We are seeking a proactive and versatile Senior Insight Analyst to join our team. This role is a unique opportunity for an individual who is passionate about using data to solve a wide range of business problems across all functions. You will act as a critical data partner, providing insights to every department—from the warehouse floor to the e-Commerce team. You will be a champion for data-driven decision-making, helping to improve data understanding and use across the company and serving as a key resource for ad-hoc requests and proactive analysis.

Key Responsibilities

• Cross-Functional Analysis & Business Partnering: Serve as a data consultant for stakeholders with varying levels of data literacy across the entire business. You will be the go-to person for questions on everything from logistics efficiency and inventory turnover to sales performance and marketing campaign effectiveness.
• Proactive Insights & Storytelling: Go beyond simply answering questions. You will independently explore datasets to uncover trends, anomalies, and opportunities that are not immediately obvious. You will then translate these findings into clear, compelling narratives using visualisations and presentations, empowering department heads to make informed decisions.
• FP&A Support: Assist with reporting and analysis for the finance team. This will involve providing data to support financial planning, analysis, and reporting, leveraging your analytical skills to contribute to a deeper understanding of our financial performance.
• Data Advocacy & Education: You will create analyses that prove the value of a certain metric or insight. Your work may serve as the foundation for new, permanent reports. You will also help users understand how to interpret and use data and existing reports to answer their own questions.
• Technical Proficiency: Work hands-on with our data platform, Microsoft Fabric. This involves using SQL to query large, cross-functional datasets and Python for more advanced analysis, data manipulation, and automation of repetitive tasks.

Skillset

• Technical Skills: You’ll need to be proficient in SQL for data extraction and manipulation. A strong command of Microsoft Excel is also essential for day-to-day analysis. Proven ability with a BI tool such as Power BI or Tableau is a significant advantage, we’re open to candidates with a great analytical mindset who can learn new tools. We also highly value familiarity with Python (e.g., pandas, numpy) for more advanced analysis. Any experience with Microsoft Fabric is a bonus.
• Experience: We’re looking for someone with proven experience in a data analyst or business intelligence role, preferably within a wholesale or distribution environment. Direct experience with a major ERP system, as well as with Salesforce and Google Analytics, is highly desirable.
• Analytical Abilities: Exceptional problem-solving skills with a keen eye for detail. The ability to work with large, complex datasets and translate them into simple, actionable insights.
• Communication & Mentoring: Excellent communication and presentation skills, with the ability to explain complex technical concepts to a non-technical audience. The ideal candidate will be a natural teacher, patient and enthusiastic about helping others develop their data literacy.
• Business Acumen: A solid understanding of business operations and a high degree of intellectual curiosity. The ability to understand what drives different functions (e.g., sales, marketing, supply chain), in a wholesale environment.
• Soft Skills: A proactive and autonomous individual who is comfortable working in a fast-paced, fluid environment and managing multiple priorities from different departments.

Why MSC?

The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it. You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact. We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes. You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success. Our people-centric culture will encourage you to continuously develop, both professionally and personally. From our culture to our forward-thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self. Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us.