At a Glance
- Tasks: Manage key national accounts and drive revenue growth through strategic partnerships.
- Company: Join a leading company in the industrial sector with a focus on customer relationships.
- Benefits: Enjoy 25 days holiday, matched pension contributions, and comprehensive health insurance.
- Other info: Dynamic role with frequent travel and opportunities for professional growth.
- Why this job: Make a real impact by building long-term relationships and driving business success.
- Qualifications: Degree in Business or related field, plus experience in managing major accounts.
The predicted salary is between 50000 - 65000 £ per year.
The National Account Manager forms part of our Large Customer team and plays an integral role in protecting and growing larger customer accounts through a partnership approach to sales. This role is about delivering exceptional account management to complex customers, building long-term relationships, coordinating support across the business, and helping MSC remain the supplier of choice while realising growth at pace.
Key Responsibilities
- Own the end-to-end relationship with assigned national accounts, protecting and growing revenue through a partnership-led approach.
- Develop and execute account plans aligned to revenue, margin, penetration, and growth objectives.
- Build trusted relationships across customer stakeholder groups and position MSC as a valued partner and supplier of choice.
- Lead pricing, contract management, customer reviews, and commercial planning discussions.
- Coordinate internal resources to deliver customer commitments, manage stakeholder pressures, and provide a seamless, customer-centric experience.
- Monitor account health through forecasting, performance measures, operational KPIs and disciplined execution.
- Support implementation of new contract wins, onboarding customers and realising spend at pace.
- Handle challenging situations with flexibility, sound judgement, and strong follow-through to protect customer confidence.
- Lead internal working groups and bring teams together shoulder-to-shoulder to deliver excellence for customers.
- Communicate effectively across all channels, adapt style to your audience and bring fresh thinking that helps us continuously improve.
Minimum Qualifications
- Degree in Business, Marketing or a related field, or equivalent commercial experience.
- Experience managing national, major, or multi-site customer accounts.
- Proven track record of delivering revenue growth and protecting profitability.
- Strong negotiation, presentation, and stakeholder management skills.
- Experience with forecasting, account planning and commercial reviews.
- Ability to travel as required.
Preferred Qualifications
- Experience within industrial, distribution, manufacturing, or related customer environments.
- Familiarity with customer buying cycles, implementation planning, and program rollout.
- Demonstrated ability to grow accounts, improve margin and strengthen forecast accuracy.
- Strong analytical capability using reporting, performance dashboards, and commercial insight.
Skills and Competencies
- Strategic account planning and consultative selling.
- Executive-level communication and relationship building.
- Contract and pricing discipline.
- Cross-functional leadership and project coordination.
- Results orientation and accountability.
Success Metrics
- Year-on-year revenue growth across assigned accounts.
- Improved margin and overall profitability.
- Accurate forecasting and effective implementation planning.
- Strong service performance and customer satisfaction.
- Successful delivery of new business wins, programmes or product expansion.
- Contract retention and reduced escalations.
- Remote, hybrid and customer-facing working pattern.
- Regular travel to customer meetings, reviews and business sites.
- Fast-paced, cross-functional commercial environment.
Benefits
- 25 days holiday, plus Bank Holidays and paid birthday leave.
- Company pension matched up to 10% of annual salary.
- Life insurance at 6x annual salary, a discounted health cash plan and private medical insurance.
UK- Mgr, Nat'l Account in Wednesbury employer: MSC Industrial Supply Co.
At MSC, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a National Account Manager based in Wednesbury, you'll enjoy competitive benefits including 25 days of holiday, a generous pension scheme, and opportunities for professional growth within a supportive team environment. Join us to build meaningful relationships with our clients while contributing to our mission of delivering excellence in account management.
StudySmarter Expert Advice🤫
We think this is how you could land UK- Mgr, Nat'l Account in Wednesbury
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like UK- Mgr, Nat'l Account at MSC Industrial Supply Co., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including MSC Industrial Supply Co.. Tailor your message to explain why you’re drawn to them and how you can contribute as a UK- Mgr, Nat'l Account. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace UK- Mgr, Nat'l Account in Wednesbury
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for MSC Industrial Supply Co.:When writing your cover letter, make sure to tailor your message specifically for MSC Industrial Supply Co.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at MSC Industrial Supply Co.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show MSC Industrial Supply Co. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show MSC Industrial Supply Co. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with MSC Industrial Supply Co.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
