Stores & Inventory Manager in Wednesbury

When it comes to performance, skills and experience don’t tell the whole story. They only tell us what to do in known, predictable, and contextual situations. We look for attributes as they tell us how you behave in all situations, particularly unknown, challenging, or stressful ones when you can’t apply your learnt skills. We have big ambitions, and we need people who work here to have big ambitions too. To achieve our growth plans we need talented and driven people who are curious and comfortable with uncertainty and step outside their comfort zone to learn and try new things. If you're the kind of person who rolls up your sleeves and gets stuck in, we want to hear from you!

As the Stores & Inventory Manager, you will be the face of MSC on our customer’s site, with responsibility overseeing the daily operations within the Inventory Solution(s). Ensuring successful management of all stock processes, providing excellent customer experience to end users, and effectively managing onsite inventory, including lineside vending replenishment and general stores management.

What will you be doing?

• Working directly with end users to ensure they have the right product when they need it
• Effective management of inventory within the General Stores including min/max levels, product distribution to end users, and replenishment
• Analyse data sets to identify trends of product usage, and stock holding
• Build relationships with end users to gain insight to changes to stock demand
• Provide excellent customer experience to onsite end users of stores and MSC product
• Work with suppliers and internal MSC teams to expedite products within the quoted lead times
• Using your knowledge of processes within the customer, identify cost, and time saving opportunities and escalates in an effective, timely manner to your colleagues
• Maintenance of stores, their appearance and cleanliness
• Regular stock takes and solution system maintenance
• Maintain an up-to-date product portfolio within the stores and vending solution
• Be an onsite point of contact to customers for everyday queries
• Have a sales mindset, continually looking out for new business opportunities to feed into the relevant teams
• Demonstrate the ability to take accountability and ownership, be a strong collaborator, a decision maker, be organised and influential

What do you need?

We trust that our people will be able to teach you role-specific skills, but for you to truly succeed at MSC you will embody our values and these significantly important attributes; ones that MSC believes embody talent within our business.

• Connections: Your interpersonal skills; how well you manage relationships, and how rewarding you are to deal with
• Thinking: The abilities you draw upon to solve problems, learn and be agile
• Creativity: How adept you are at creating solutions and working with change.
• Drive: Your level of ambition. The pace, energy, and enthusiasm applied to activities

Ultimately, we identify talent in people who can demonstrate our values, and the behaviours required to thrive in our business. So, if you can operate effectively in a team, demonstrate customer-centricity, and are eager to make a difference then we would love to hear from you - apply today!

Why MSC? The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it. You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact. We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes. You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success. Our people-centric culture will encourage you to continuously develop, both professionally and personally.