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For Companies At a Glance
- Tasks: Lead a team, coordinate customer activities, and drive operational excellence.
- Company: A leading industrial supply company with a focus on growth and impact.
- Benefits: 25 days holiday, pension scheme, and professional development opportunities.
- Why this job: Passionate about coaching and customer service? This role is perfect for you!
- Qualifications: Strong interpersonal skills and a continuous improvement mindset.
- Other info: Join a dynamic team in Manchester and make a real difference.
The predicted salary is between 36000 - 60000 £ per year.
A leading industrial supply company is seeking an Onsite Service Team Manager in Manchester. The ideal candidate will lead a team, coordinate customer activities, and drive operational excellence while embodying strong interpersonal skills and a continuous improvement mindset.
Benefits include:
- 25 days holiday
- a pension scheme
- opportunities for professional development
If you're passionate about coaching and customer service, this role is for you.
Onsite Service Team Lead – Growth & Impact in Manchester employer: MSC Industrial Supply Co.
Contact Detail:
MSC Industrial Supply Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Service Team Lead – Growth & Impact in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase your passion for coaching and customer service during the interview.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team leadership and operational excellence. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Onsite Service Team Lead – Growth & Impact in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Onsite Service Team Lead role. Highlight your leadership experience and any customer service achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about coaching and how you can drive operational excellence. Be genuine and let your personality come through.
Showcase Your Interpersonal Skills: Since this role requires strong interpersonal skills, don’t forget to mention specific examples of how you’ve successfully worked with teams or customers in the past. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MSC Industrial Supply Co.
✨Know the Company Inside Out
Before your interview, make sure you research the industrial supply company thoroughly. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Onsite Service Team Lead, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or driven operational excellence. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Since this role involves coordinating customer activities, be ready to discuss your approach to customer service. Share specific instances where you've gone above and beyond for a customer or improved customer satisfaction. This will highlight your passion for coaching and customer service.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team's current challenges, opportunities for professional development, or how they measure success in this role. This shows that you're proactive and genuinely interested in contributing to their growth and impact.
