Onsite Service Team Lead in Manchester

Onsite Service Team Lead in Manchester

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dedicated team and drive operational excellence in customer service.
  • Company: Leading supply company in Manchester with a focus on teamwork.
  • Benefits: Significant career growth opportunities and a supportive work environment.
  • Why this job: Make a real impact by engaging with customers and developing your team.
  • Qualifications: Experience in team leadership and a passion for customer service.
  • Other info: Join a dynamic team and thrive in a rewarding role.

The predicted salary is between 28800 - 43200 £ per year.

A leading supply company in Manchester is seeking an Onsite Service Team Manager to lead a dedicated team within the Large Customer Operations Department. The successful candidate will foster high performance, engage with customers, and drive operational excellence, alongside creating development plans for team members. This rewarding role offers significant career growth opportunities within a supportive environment.

Onsite Service Team Lead in Manchester employer: MSC Industrial Supply Co.

As a leading supply company in Manchester, we pride ourselves on being an excellent employer that champions employee development and operational excellence. Our supportive work culture encourages high performance and collaboration, providing ample opportunities for career growth while engaging with a diverse customer base. Join us to be part of a dynamic team where your contributions are valued and rewarded.
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Contact Detail:

MSC Industrial Supply Co. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Onsite Service Team Lead in Manchester

✨Tip Number 1

Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. We need to be confident in showcasing our leadership skills and how we can drive operational excellence.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!

We think you need these skills to ace Onsite Service Team Lead in Manchester

Team Leadership
Customer Engagement
Operational Excellence
Performance Management
Development Planning
Communication Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Onsite Service Team Lead role. Highlight your leadership experience and any relevant achievements in customer operations to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for leading teams and driving operational excellence. Don’t forget to mention why you’re excited about joining us at StudySmarter!

Showcase Your Team Development Skills: Since this role involves creating development plans for team members, be sure to include examples of how you've successfully developed others in previous roles. We love seeing how you can foster high performance!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at MSC Industrial Supply Co.

✨Know the Company Inside Out

Before your interview, make sure you research the supply company thoroughly. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As an Onsite Service Team Lead, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance improvements. Be ready to discuss how you can engage with customers and foster high performance.

✨Prepare for Behavioural Questions

Expect behavioural questions that assess your problem-solving and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and show how you can contribute to operational excellence.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges, opportunities for development, or how success is measured in the role. This shows that you're proactive and genuinely interested in contributing to the company's growth.

Onsite Service Team Lead in Manchester
MSC Industrial Supply Co.
Location: Manchester

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