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- Tasks: Lead a team, coordinate customer activities, and drive operational excellence.
- Company: MSC offers a people-centric culture focused on growth and development.
- Benefits: Enjoy 25 days holiday, discounts, life insurance, and a matched pension scheme.
- Why this job: Shape your career, make an impact, and thrive in a supportive environment.
- Qualifications: Strong interpersonal skills, problem-solving abilities, and a drive for success.
- Other info: Join a dynamic team where your voice matters and growth is celebrated.
The predicted salary is between 28800 - 43200 £ per year.
What’s in it for you? With MSC you’ll have the autonomy to shape your role and develop your career with us. We believe in continuous growth, which is why you will have constant access to coaching, mentoring and an environment where personal and professional development and success are celebrated. Love discounts? You’ll love it even more with our discounts and rewards site, which covers all the most popular brands. Whether it’s a breakaway, cashback on essentials or shopping for a special occasion, we’ve got you covered. On top of this, we give you 25 days of holiday entitlement + Bank Holidays + paid birthday leave. A company pension scheme matched up to 10% of your annual salary. Life insurance, which is 6x annual salary, plus a discounted health cash plan and private medical insurance to support you with whatever life throws at you.
What will you be doing? As an Onsite Service Team Manager, you will have direct leadership responsibilities for a team within our Large Customer Operations Department. Working with our resource planner, coordinate onsite customer activity and be the first point of contact for resource cover across your territory. Create an environment that brings out the best in our people, manages and rewards high performance and feels great to be part of. Have a Continuous Improvement Mindset to your role and our working processes and identify improvements. Drive operational excellence across the Team to drive profitability and productivity improvements for our team and organisation. Conduct regular performance reviews & developmental 121s with your direct reports and create bespoke training and developmental plans. Be active with your team’s customers and identify training and coaching needs in order to optimise high performance.
What will you need? We trust that our people will be able to teach you the role-specific skills, but for you to truly succeed at MSC you will embody our values and these significantly important attributes; ones that MSC believes embody talent within our business.
- Connections: Your interpersonal skills; how well you manage relationships, and how rewarding you are to deal with.
- Thinking: The abilities you draw upon to solve problems, learn and be agile.
- Creativity: How adept you are at creating solutions and working with change.
- Drive: Your level of ambition. The pace, energy, and enthusiasm applied to activities.
Ultimately, we identify talent in people who can demonstrate our values and the behaviours required to thrive in our business. So, if you can operate effectively in a team, demonstrate customer-centricity, and are eager to make a difference, then we would love to hear from you - apply today!
Why MSC? The journey to the best version of yourself starts with us. If you’re searching for an employer that will enable you to learn, grow and make a difference, you’ve found it. You will feel a sense of purpose and belonging as we allow our people to have a voice and the opportunity to make a genuine impact. We have created a psychologically safe and inclusive environment where we treat our associates as adults and give them autonomy to make decisions, take risks and learn from mistakes. You will be encouraged to challenge the norm, make decisions and take ownership to make changes, enabling you to significantly contribute towards our business success. Our people‑centric culture will encourage you to continuously develop, both professionally and personally. From our culture to our forward‑thinking leadership, you’ll soon realise that you have an incredible opportunity here to be your best self. Whether your career path is vertical or squiggly we’d love to watch you grow and reach your full potential with us.
Onsite Service Manager in Manchester employer: MSC Industrial Supply Co.
Contact Detail:
MSC Industrial Supply Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Service Manager in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out MSC's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've demonstrated the key attributes MSC is looking for, like creativity and drive. This will make your answers more engaging and memorable.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team dynamics. This shows that you’re not just there to talk about yourself but are also keen to understand how you can contribute to their success.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Onsite Service Manager in Manchester
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values.
Tailor Your Application: Make sure to customise your application for the Onsite Service Manager position. Highlight your relevant experience and skills that match what we’re looking for, especially in leadership and continuous improvement.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experiences and achievements without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at MSC Industrial Supply Co.
✨Know Your Stuff
Before the interview, dive deep into MSC's values and the specifics of the Onsite Service Manager role. Understand how your skills align with their focus on continuous improvement and operational excellence. This will help you articulate how you can contribute to their team.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership abilities, especially in managing teams and driving performance. Think about times when you've created a positive environment or implemented training plans that led to success. This is your chance to demonstrate your interpersonal skills and customer-centric approach.
✨Emphasise Continuous Growth
MSC values personal and professional development, so be ready to discuss how you’ve pursued growth in your career. Share specific instances where you’ve taken initiative to learn new skills or improve processes, showing that you embody their commitment to continuous improvement.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, coaching opportunities, or how MSC supports its employees' growth. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
