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- Tasks: Lead and develop Applications Engineers and Technical Sales teams to deliver engineering solutions.
- Company: Join MSC Industrial Supply, a leader in empowering teams and advancing technology in the metalworking sector.
- Benefits: Enjoy a full-time role with opportunities for professional development and a culture of innovation.
- Why this job: Make a real impact by driving growth and providing exceptional support to key customers.
- Qualifications: Proven experience in technical management, strong leadership skills, and expertise in CNC engineering required.
- Other info: This is a senior-level position with a focus on collaboration across departments.
The predicted salary is between 48000 - 72000 £ per year.
4 days ago Be among the first 25 applicants
Direct message the job poster from MSC Industrial Supply Co. UK
Empowering Teams & Advancing Technology | Director of Engineering & Business Innovation, MSC
Regional Technical Manager
Position: Regional Technical Manager (North)
Location: Northern Region (Northeast/West of England & Scotland)
Reports to: Director of Engineering
Role Overview:
As the Regional Technical Manager for the Northern Region at MSC Industrial Supply, you will work alongside the Regional Technical Manager (South) to lead the Applications Engineers and Technical Sales teams. Your primary focus will be on developing and guiding these teams to deliver engineering solutions and provide exceptional technical support to our customers, driving growth across our key accounts and regional areas in the metalworking sector.
Key Responsibilities:
- Oversee your team of Applications Engineers to fulfill contractual commitments to our key and national customers, guiding them on comprehensive turnkey engineering solutions.
- Build and lead your regional Technical Sales Team to address technical enquiries, conduct cutting tool trials, and achieve metalworking growth targets.
- Foster a high-performance culture by setting clear goals, providing regular feedback, and encouraging continuous improvement.
Customer Support and Development:
- Ensure the team effectively communicates MSC’s vision and value proposition to customers.
- Support our largest customers by managing activity pipelines, ensuring contractual commitments are met, and building strong relationships with senior stakeholders.
- Assist engineers in managing their account portfolios, providing guidance and support to enhance customer satisfaction and loyalty.
Talent Development:
- Recruit, train, and develop top talent within the Applications Engineering and Technical Sales Teams.
- Promote a culture of innovation, ownership, and accountability within the teams.
- Provide ongoing coaching and professional development opportunities to ensure team members reach their full potential.
- Establish and maintain strong relationships with strategic suppliers to secure advantages and deliver cost savings to our customers.
- Collaborate with suppliers to stay informed about the latest products and technologies, ensuring MSC remains competitive.
- Work closely with other departments, including Territory Sales, Business Development, Marketing, and Product Management, to provide comprehensive customer support.
- Facilitate effective communication and collaboration across teams to ensure a seamless customer experience.
Qualifications:
- Proven experience in a technical management role, ideally within the industrial supply or metalworking sector.
- Technical expertise in CNC engineering, manufacturing processes, and cutting tools.
- Strong leadership and team management skills, with the ability to inspire and motivate teams.
- Excellent communication and interpersonal skills, capable of building effective relationships with stakeholders at all levels.
- Strategic thinking and problem-solving abilities, with a focus on achieving business objectives.
Impact:
Your leadership will be instrumental in driving the success of the Applications Engineering Team and the Technical Sales Team in the Northern Region. By developing and leading these teams, you will contribute significantly to MSC’s growth and success, ensuring we deliver exceptional technical support and innovative solutions to our customers.
Seniority level
- Director
Employment type
- Full-time
Job function
- Engineering and Information Technology
- Industries
- Industrial Machinery Manufacturing and Manufacturing
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Regional Technical Manager employer: MSC Industrial Supply Co. UK
Contact Detail:
MSC Industrial Supply Co. UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Technical Manager
✨Tip Number 1
Make sure to familiarize yourself with MSC Industrial Supply's vision and value proposition. Understanding how the company positions itself in the market will help you communicate effectively with potential customers and stakeholders.
✨Tip Number 2
Network with professionals in the metalworking sector, especially those who have experience in technical management roles. Engaging with industry peers can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on the latest trends and technologies in CNC engineering and manufacturing processes. This knowledge will not only enhance your expertise but also demonstrate your commitment to continuous improvement and innovation.
✨Tip Number 4
Prepare to discuss your leadership style and how you foster a high-performance culture within teams. Be ready to share specific examples of how you've motivated teams and achieved business objectives in previous roles.
We think you need these skills to ace Regional Technical Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Regional Technical Manager position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in technical management, particularly in the industrial supply or metalworking sector. Emphasize your leadership skills and any specific achievements that demonstrate your ability to drive team success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss your experience in leading technical teams and how you can contribute to MSC's growth and customer satisfaction.
Highlight Communication Skills: Since excellent communication is crucial for this role, make sure to provide examples in your application that demonstrate your interpersonal skills and ability to build relationships with stakeholders at all levels.
How to prepare for a job interview at MSC Industrial Supply Co. UK
✨Showcase Your Technical Expertise
As a Regional Technical Manager, it's crucial to demonstrate your deep understanding of CNC engineering and manufacturing processes. Be prepared to discuss specific projects or experiences where you successfully implemented technical solutions.
✨Highlight Leadership Skills
Emphasize your experience in leading teams, especially in a technical environment. Share examples of how you've motivated and developed team members, fostering a high-performance culture that aligns with MSC's values.
✨Prepare for Customer-Focused Scenarios
Since customer support is key in this role, think of instances where you've built strong relationships with stakeholders or resolved complex customer issues. This will showcase your ability to enhance customer satisfaction and loyalty.
✨Demonstrate Strategic Thinking
Be ready to discuss how you've approached problem-solving in previous roles. Highlight your strategic thinking abilities and how they contributed to achieving business objectives, particularly in the metalworking sector.
