Officer, Maritime Support Centre
Officer, Maritime Support Centre

Officer, Maritime Support Centre

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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MSC Cruises

At a Glance

  • Tasks: Support our global Cruise fleet and manage crisis situations in a dynamic environment.
  • Company: Join MSC Cruises, a leader in the maritime industry with a commitment to diversity.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Be part of a global team making waves in the cruise industry.
  • Qualifications: Experience as a 2nd Officer or higher on Cruise Ships and strong communication skills.
  • Other info: Flexible 24/7 shift patterns with exciting career development opportunities.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Where passion meets opportunity
The best of your adventures is the one you have yet to sail
Your Purpose
This is an exciting opportunity for an experienced Cruise Deck Officer to join our growing Maritime Support Centre. In this role you will join a crucial 24 hour watch rota, supporting our global Cruise fleet (MSC Cruises & Explora Journeys), as well as supporting with Crisis Activation and Management activities.
Your Impact
Acts as the first point of contact for the Fleet for General Assistance and Reports any Discrepancies between Shipboard Practice and Company Safety Policies
Monitors the voyages of all vessels, including Itineraries, Arrival/Departure Schedules, Arrival/Departure Manoeuvres and Reacts to Pre-Determined Trigger Warnings of possible Unsafe Situations
Monitors current and forecasted Weather Conditions
Participate in Planning, Preparation and Conducting of Training for Colleagues from other Departments Composing part of the Emergency Group Ashore
Monitors all equipment ensuring that the overview of vessels is available at all times, and communicates with relevant stakeholders in the case of equipment issues
Follows a 24/7 rotational shift pattern, including nights, weekends and holidays
Carries out shift specific and other assigned tasks (e.g. daily, weekly, monthly checks,) within the required time period and records all entries in the \”Maritime Support Centre\” logbook
Conduct tests with all Communication Platforms to check Functionality and Report and Follow up any Non-Conformities
Assist in the Planning and Participation of companywide drills, including the Preparation of after-Action Reports
Your Journey so far
Experience sailing as 2nd Officer or higher on Cruise Ships
Chief Officer Unlimited licence or higher
Knowledge of Bridge systems such as NACOS/SAM Electronics, NAPA, etc
Knowledge of SOLAS, MARPOL, MLC and ISM requirements
Knowledge of FF/LSA systems for the shipboard
Competency in: Decision making, Communication, Conflict Resolution and the Ability to Prioritise
Good working knowledge of Microsoft Excel, Word, PowerPoint
Fluent spoken and written English
Your Essentials
The existing right to live and work in the UK is preferred.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here

Officer, Maritime Support Centre employer: MSC Cruises

At MSC Cruises, we pride ourselves on being an exceptional employer that values passion and commitment. Our Maritime Support Centre offers a dynamic work culture where employees are empowered to grow through diverse training opportunities and meaningful engagement in global operations. With a focus on inclusivity and employee well-being, we provide a supportive environment that encourages innovation and collaboration, making it an ideal place for those looking to make a significant impact in the maritime industry.
MSC Cruises

Contact Detail:

MSC Cruises Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Officer, Maritime Support Centre

✨Tip Number 1

Network like a pro! Reach out to your connections in the maritime industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job at MSC Cruises or Explora Journeys.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of SOLAS, MARPOL, and other key regulations. Show us that you’re not just passionate but also well-informed about the industry standards that matter in the Maritime Support Centre.

✨Tip Number 3

Practice your communication skills! As an Officer, you'll need to convey information clearly and effectively. Consider doing mock interviews with friends or using online resources to refine your approach.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at MSC Cruises.

We think you need these skills to ace Officer, Maritime Support Centre

Cruise Deck Officer Experience
Crisis Activation and Management
Monitoring Voyage Itineraries
Weather Condition Analysis
Training and Development
Emergency Response Planning
Communication with Stakeholders
Bridge Systems Knowledge (NACOS/SAM Electronics, NAPA)
SOLAS, MARPOL, MLC, and ISM Knowledge
FF/LSA Systems Knowledge
Decision Making
Conflict Resolution
Microsoft Excel, Word, PowerPoint Proficiency
Fluent English (spoken and written)

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for maritime support shine through. We want to see how your experiences and interests align with our mission at MSC Cruises. Make it personal and engaging!

Tailor Your CV: Don’t just send a generic CV! Highlight your relevant experience as a Cruise Deck Officer and any specific skills that match the job description. We love seeing how you can contribute to our Maritime Support Centre.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate clarity, and it helps us understand your qualifications better!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at MSC Cruises

✨Know Your Maritime Stuff

Brush up on your knowledge of SOLAS, MARPOL, and ISM requirements. Be ready to discuss how these regulations impact daily operations and safety protocols. Showing that you’re well-versed in these areas will demonstrate your expertise and commitment to maritime safety.

✨Showcase Your Communication Skills

As the first point of contact for the fleet, effective communication is key. Prepare examples of how you've successfully resolved conflicts or communicated critical information in high-pressure situations. This will highlight your ability to handle the demands of the role.

✨Familiarise Yourself with Technology

Get comfortable with bridge systems like NACOS/SAM Electronics and NAPA. If you can, practice discussing how you’ve used these technologies in past roles. Being tech-savvy will set you apart and show that you can adapt to the tools used in the Maritime Support Centre.

✨Prepare for Scenario-Based Questions

Expect questions that assess your decision-making and crisis management skills. Think of specific scenarios where you had to react quickly to unsafe situations or equipment issues. Practising these responses will help you feel more confident during the interview.

Officer, Maritime Support Centre
MSC Cruises
Location: London
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