Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support our global cruise fleet and manage crisis activities in a dynamic 24/7 environment.
- Company: Join MSC Cruises, a leader in the travel industry, known for unforgettable adventures at sea.
- Benefits: Enjoy a full-time role with opportunities for growth and a diverse, inclusive workplace.
- Why this job: Be part of a passionate team making waves in maritime safety and operations.
- Qualifications: Must have experience as a Cruise Deck Officer and knowledge of maritime regulations.
- Other info: This role requires a commitment to a rotational shift pattern, including nights and weekends.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Maritime Support Officer role at MSC Cruises
21 hours ago Be among the first 25 applicants
Join to apply for the Maritime Support Officer role at MSC Cruises
Where passion meets opportunity
The best of your adventures is the one you have yet to sail!
Your Purpose
This is an exciting opportunity for an experienced Cruise Deck Officer to join our growing Maritime Support Centre. In this role you will join a crucial 24hr watch rota, supporting our global Cruise fleet (MSC Cruises & Explora Journeys), as well as supporting with Crisis Activation and Management activities.
Your Impact
- Acts as the first point of contact for the Fleet for General Assistance and Reports any Discrepancies between Shipboard Practice and Company Safety Policies
- Monitors the voyages of all vessels, including Itineraries, Arrival/Departure Schedules, Arrival/Departure Manoeuvres and Reacts to Pre-Determined Trigger Warnings of possible Unsafe Situations
- Monitors current and forecasted Weather Conditions
- Participate in Planning, Preparation and Conducting of Training for Colleagues from other Departments Composing part of the Emergency Group Ashore
- Monitors all equipment ensuring that the overview of vessels is available at all times, and communicates with relevant stakeholders in the case of equipment issues
- Follows a 24/7 rotational shift pattern, including nights, weekends and holidays
- Carries out shift specific and other assigned tasks (e.g. daily, weekly, monthly checks,) within the required time period and records all entries in the “Maritime Support Centre” logbook
- Conduct tests with all Communication Platforms to check Functionality and Report and Follow up any Non-Conformities
- Assist in the Planning and Participation of companywide drills, including the Preparation of after-Action Reports
Your Journey so far
- Experience sailing as 2nd Officer or higher on Cruise Ships
- Chief Officer Unlimited licence or higher
- Knowledge of Bridge systems such as NACOS/SAM Electronics, NAPA, etc
- Knowledge of SOLAS, MARPOL, MLC and ISM requirements
- Knowledge of FF/LSA systems for the shipboard
- Competency in: Decision making, Communication, Conflict Resolution and the Ability to Prioritise
- Good working knowledge of Microsoft Excel, Word, PowerPoint
- Fluent spoken and written English
Your Essentials
The existing right to work in the UK is preferred.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Travel Arrangements
Referrals increase your chances of interviewing at MSC Cruises by 2x
Get notified about new Support Officer jobs in London, England, United Kingdom .
London, England, United Kingdom 2 hours ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 4 weeks ago
Kingston Upon Thames, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 6 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Camden, England, United Kingdom 3 weeks ago
City Of London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
Greater London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
Camden, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 6 days ago
Greater London, England, United Kingdom 3 weeks ago
Application Support Engineer (Entry Level)
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 4 days ago
London, England, United Kingdom 1 week ago
Greater London, England, United Kingdom 3 weeks ago
London, England, United Kingdom 3 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Maritime Support Officer employer: MSC Cruises
Contact Detail:
MSC Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maritime Support Officer
✨Tip Number 1
Familiarise yourself with the specific bridge systems mentioned in the job description, such as NACOS/SAM Electronics and NAPA. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your technical expertise during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of MSC Cruises to gain insights into the company culture and expectations for the Maritime Support Officer role. This can provide you with valuable information that may help you tailor your approach when applying.
✨Tip Number 3
Stay updated on maritime regulations and safety policies, particularly SOLAS, MARPOL, MLC, and ISM requirements. Being well-versed in these areas will show your commitment to safety and compliance, which is crucial for this position.
✨Tip Number 4
Prepare to discuss your experience with crisis management and decision-making during the interview. Highlight specific examples where you've successfully navigated challenging situations, as this will align with the responsibilities of the role.
We think you need these skills to ace Maritime Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Cruise Deck Officer, including any specific roles and responsibilities that align with the Maritime Support Officer position. Emphasise your knowledge of bridge systems and safety regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maritime operations and your understanding of MSC Cruises' commitment to safety and support. Mention how your skills in decision-making and communication can contribute to their team.
Highlight Relevant Certifications: Include any certifications or licenses you hold, such as your Chief Officer Unlimited licence. This will demonstrate your qualifications and readiness for the role, especially in relation to SOLAS, MARPOL, and ISM requirements.
Showcase Your Soft Skills: In your application, emphasise your soft skills like conflict resolution and prioritisation. Provide examples of how you've successfully navigated challenging situations in previous roles, as these are crucial for the Maritime Support Officer position.
How to prepare for a job interview at MSC Cruises
✨Showcase Your Maritime Experience
Make sure to highlight your experience as a Cruise Deck Officer, especially any roles where you acted as a point of contact for fleet assistance. Discuss specific situations where you monitored voyages or handled discrepancies between shipboard practices and safety policies.
✨Demonstrate Crisis Management Skills
Since the role involves crisis activation and management, prepare examples from your past experiences where you successfully managed emergencies or unsafe situations. This will show your ability to remain calm and effective under pressure.
✨Familiarise Yourself with Relevant Regulations
Brush up on SOLAS, MARPOL, MLC, and ISM requirements. Be ready to discuss how these regulations impact daily operations and how you've applied them in your previous roles. This knowledge will demonstrate your commitment to safety and compliance.
✨Prepare for Technical Questions
Expect questions about bridge systems like NACOS/SAM Electronics and NAPA. Be prepared to explain how you’ve used these systems in your previous positions and how they contribute to safe and efficient maritime operations.
