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For Companies At a Glance
- Tasks: Lead the claims function and manage maritime and personal injury claims.
- Company: Join MSC Cruises, a global leader in the cruise industry.
- Benefits: Competitive salary, diverse work environment, and opportunities for travel.
- Why this job: Make a real impact in a dynamic legal team and embrace new challenges.
- Qualifications: Maritime and legal experience with strong knowledge of claims management.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced and highly motivated senior claims professional to join our busy Legal Department and lead our claims function within the department. The successful candidate will bring strong expertise in maritime and personal injury claims, ideally within the cruise industry, and will be confident managing a broad range of shipping-related and complex personal injury matters on an autonomous basis. The role involves regular liaison with external lawyers, insurers, agencies, ship command and internal stakeholders, as well as the day-to-day management and development of the claims team.
Your Impact
- Provides management of Admiralty Matters and Personal Injury Claims
- Gives assistance to Marine Operations and shipboard staff on operational matters
- Corresponds with opponent lawyers, medical and crew departments, P&I Insurers, Agents and P&I Correspondents
- Provides trends and claims dates relating to pending matters, maritime claims and personal injury cases and budgeting for potential costs
- Updates senior management and Head Office on all claim matters
- Liaises with the Insurance function in Head Office with regards to insurance renewals
- On-call availability in the event of urgent claims
- Occasional national and international travel required
Your Journey so far
- Maritime and legal experience required, ideally with a legal qualification or significant experience working in a claims role in an insurer or shipowner
- Sound knowledge of shipping agreements and crew employment contracts
- Knowledge of Personal Injury claims matters, ideally in the cruise industry
- Knowledge of marine insurance policy wordings
- Line management experience
Your Essentials
- Fluent English language skills (knowledge of second language would be an advantage)
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Head of Claims in London employer: MSC Cruises
Contact Detail:
MSC Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Claims in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the maritime and legal sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its claims processes. Be ready to discuss your experience with maritime and personal injury claims. Show them you’re not just a fit for the role, but that you’re passionate about what they do!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds and shows your enthusiasm.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at MSC Cruises. Let’s make waves together!
We think you need these skills to ace Head of Claims in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Claims role. Highlight your maritime and personal injury claims experience, especially if you've worked in the cruise industry. We want to see how your journey aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Share specific examples of your past experiences that demonstrate your expertise in managing complex claims.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your line management experience. We’re looking for someone who can inspire and develop their team, so share any relevant achievements or initiatives you've led.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Let’s get started on this exciting journey together!
How to prepare for a job interview at MSC Cruises
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of maritime and personal injury claims, especially within the cruise industry. Be prepared to discuss specific cases you've handled and how you navigated complex situations. This will show your expertise and confidence in managing claims.
✨Showcase Your Leadership Skills
As a Head of Claims, you'll be leading a team, so it's crucial to demonstrate your line management experience. Think of examples where you've successfully managed a team or project, highlighting your ability to develop others and drive results.
✨Prepare for Stakeholder Engagement
You'll be liaising with various stakeholders, from external lawyers to ship command. Prepare to discuss how you've effectively communicated and collaborated with different parties in past roles. This will illustrate your ability to manage relationships and navigate complex interactions.
✨Stay Updated on Industry Trends
Familiarise yourself with current trends in maritime claims and personal injury matters. Being able to discuss recent developments or changes in regulations will show that you're proactive and knowledgeable about the industry, which is key for this role.
