Incidents Data Analyst

Incidents Data Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage and optimise performance data, create dashboards, and support analytics workflows.
  • Company: Join MSC Cruises, a leader in maritime innovation and crisis response.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Be part of a global team transforming data into impactful insights.
  • Qualifications: Degree in Data Science or related field; experience in data analytics and Power BI.
  • Other info: Diverse and inclusive workplace with a commitment to sustainability.

The predicted salary is between 36000 - 60000 £ per year.

Overview

MSC Cruise Management is implementing the Maritime Support and Crisis Response Data Domain as part of Global Data Platform. The implementation requires integration of multiple data-rich systems including AI tools, dashboards, reports and shipboard data feeds. To accelerate this evolution, we are looking for a skilled Data Analyst to take ownership of our performance data, optimise analytics demand process and ensure the organization can fully leverage new digital capabilities.

Your Impact

  • Central Data Ownership
    • Serve as the primary point of contact for managing, validating, and maintaining performance data across the department.
    • Contribute to develop, enhance, and maintain dashboards and data visualizations (e.g., Power BI, GIS overlays).
    • Ensure consistent data structures, naming standards, and quality controls across all systems.
    • Identify data sources (business operation platform) that collects data to be analysed.
    • Define Business KPIs and design business logic to calculate KPIs based on data source information.
    • Define Data Quality monitoring approach.
  • Analytics Workflow Management
    • Design and implement a structured process to receive, prioritize, and deliver analytics requirements.
    • Translate operational and leadership needs into actionable data solutions.
    • Coordinate with technical teams to ensure proper integration of datasets, models, and tools.
  • Support for Strategic Tools & Platforms
    • Integrate AI platforms, cloud environments, and mobile tools to ensure accurate and reliable data outputs.
    • Produce performance reports aligned with MSC 2.0 KPIs.
    • Assist in optimizing digital tools based on usage metrics and system performance.
  • Closing the Feedback Loop
    • Monitor adoption, accuracy, and outcomes of newly deployed tools and systems.
    • Evaluate Data Quality and Data Issues Root cause.
    • Ensure data collection mechanisms are updated following hardware deployments, office refurbishments, or process changes.
    • Provide insights that enable continuous improvement and measurable impact.

Your Journey so far

  • Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, Engineering or a related field.
  • Proven experience in data analytics, business intelligence or performance reporting.
  • Strong proficiency in Power BI.
  • Preferred knowledge of SAP BO and Dataiku.
  • Experience with SQL for data extraction, transformation, and validation.
  • Understanding of data modelling, relational databases, and data governance best practices.
  • Experience with GIS tools or geospatial data (desirable for maritime and routing contexts).
  • Experience creating dashboards, performance reports, and KPI frameworks.
  • Strong communication skills and ability to translate technical findings into business insights.
  • Ability to work cross-functionally with technical teams, leadership, and operational users.

Your Essentials

  • Full Right to Work in the UK required.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!

Incidents Data Analyst employer: MSC Cruises

At MSC Cruises, we pride ourselves on being an exceptional employer that champions innovation and inclusivity. Our vibrant work culture fosters collaboration and creativity, providing employees with ample opportunities for professional growth and development in the dynamic maritime industry. With a commitment to leveraging cutting-edge technology and a focus on sustainability, joining our team means embarking on a rewarding journey where your contributions truly make a difference.
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Contact Detail:

MSC Cruises Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Incidents Data Analyst

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working at MSC Cruises. A friendly chat can open doors and give you insider info that could make your application stand out.

✨Tip Number 2

Prepare for interviews by diving deep into the role. Understand the key responsibilities of a Data Analyst and think about how your skills align with them. Practise answering common questions and be ready to showcase your experience with tools like Power BI.

✨Tip Number 3

Showcase your projects! If you've worked on any data visualisation or analytics projects, be sure to highlight them during interviews. Bring along examples that demonstrate your ability to turn data into actionable insights.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the MSC Cruises team.

We think you need these skills to ace Incidents Data Analyst

Data Analytics
Business Intelligence
Performance Reporting
Power BI
SQL
Data Extraction
Data Transformation
Data Validation
Data Modelling
Relational Databases
Data Governance
GIS Tools
Dashboard Creation
KPI Frameworks
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with data analytics, Power BI, and any relevant tools like SQL or GIS. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about data analysis and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the role.

Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Quantify your successes where possible—numbers speak volumes! We love to see how you've made an impact in previous positions.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it’s super easy to do—just a few clicks and you’re on your way!

How to prepare for a job interview at MSC Cruises

✨Know Your Data Inside Out

Before the interview, dive deep into your past experiences with data analytics. Be ready to discuss specific projects where you optimised data processes or created impactful dashboards. Highlight your proficiency in Power BI and any relevant tools like SQL or Dataiku.

✨Understand the Business Context

Familiarise yourself with MSC Cruise Management's operations and how data plays a role in their decision-making. Think about how you can contribute to their Maritime Support and Crisis Response Data Domain. This will show that you're not just a data analyst but someone who understands the bigger picture.

✨Prepare for Technical Questions

Expect questions that test your technical skills, especially around data modelling and quality control. Brush up on your knowledge of KPIs and be prepared to explain how you would define and monitor them. Practising common SQL queries could also give you an edge.

✨Showcase Your Communication Skills

Since you'll need to translate complex data findings into actionable insights, practice explaining your past work in simple terms. Be ready to discuss how you've worked cross-functionally with teams and how you ensure everyone understands the data's implications.

Incidents Data Analyst
MSC Cruises
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