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For Companies At a Glance
- Tasks: Lead hotel technical operations and support engineers on cruise ships.
- Company: Join MSC Cruises, a global leader in the cruise industry.
- Benefits: Enjoy a diverse work environment and opportunities for growth.
- Why this job: Make a real impact while working with a passionate team.
- Qualifications: 10+ years experience in cruise ship engineering required.
- Other info: Fluency in English and proficiency in MS Office essential.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Where passion meets opportunity
The best of your adventures is the one you have yet to sail!
Your Purpose
We are looking for an experienced and driven Head of Hotel Technical to join our UK Engine Department. You will be the first point of contact for the Hotel Engineers and HVAC Supervisors, overseeing the Hotel Technical Fleet\’s operations and providing assistance for any issues, liaising with external stakeholders as needed.
Your Impact
- Establish, report, and present operating costs, forecasts, and progress updates; define high-priority initiatives related to the Hotel Technical section.
- Monitor the status of the ships through regular follow-up with Hotel Engineers and HVAC Supervisors.
- Support the development and management of budgets, cost estimates, and operational risks.
- Keep records of equipment failures and ensure prompt actions to resolve issues, minimizing impact on guests\’ experience.
- Perform ship inspections to ensure vessels are maintained to high standards and comply with regulations and company standards.
- Assist in organizing and managing dry-dock activities, supervise supplier selection, and coordinate with the shipyard.
- Liaise with other departments (Hotel Operations, F&B, Products, etc.) for project and activity alignment.
- Supervise internal operational processes, including requests and purchase orders via INFOSHIP.
Your Journey so far
- At least 10 years of experience onboard cruise ships, including a minimum of 3 years as a Hotel Engineer or Chief Engineer.
Your Essentials
- Good knowledge of INFOSHIP/Asset Management system.
- Fluent in English, both oral and written.
- Proficient in MS Office tools (Excel, PowerPoint, Word).
- Strong communication and interpersonal skills.
- Ability to lead and work successfully as part of a team.
- Excellent prioritization skills and ability to work effectively under tight deadlines.
Our commitment
We are dedicated to building a diverse and inclusive environment, valuing different perspectives, and fostering respect and empowerment. We aim to make a positive, long-term impact on our guests, employees, and the planet.
Ready to turn your passion into something extraordinary? Join MSC Cruises, where new opportunities await. Apply today and start your journey with a global team pushing boundaries and achieving remarkable results!
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Head of Hotel Technical (London) employer: MSC Cruises
Contact Detail:
MSC Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hotel Technical (London)
✨Tip Number 1
Network with professionals in the cruise industry, especially those who have experience in hotel engineering or technical operations. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends.
✨Tip Number 2
Familiarise yourself with the INFOSHIP/Asset Management system, as it's a key requirement for this role. Consider taking online courses or tutorials to enhance your understanding and demonstrate your commitment to mastering the tools used in the position.
✨Tip Number 3
Prepare to discuss your past experiences in managing budgets and operational risks during the interview. Have specific examples ready that showcase your ability to lead teams and improve processes, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Research MSC Cruises and their values, particularly their commitment to diversity and inclusion. Be ready to articulate how your personal values align with theirs, as cultural fit is often just as important as technical skills in the hiring process.
We think you need these skills to ace Head of Hotel Technical (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hotel engineering and technical management. Emphasise your 10 years of experience onboard cruise ships and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the job description, such as managing budgets or liaising with external stakeholders.
Highlight Relevant Skills: In your application, clearly outline your proficiency in INFOSHIP/Asset Management systems and MS Office tools. Provide examples of how these skills have contributed to your success in previous roles.
Showcase Communication Abilities: Since strong communication skills are essential for this role, include examples of how you've effectively communicated with teams and stakeholders in past positions. This will demonstrate your ability to lead and collaborate.
How to prepare for a job interview at MSC Cruises
✨Showcase Your Experience
With at least 10 years of experience required, be ready to discuss specific projects or challenges you've faced in your previous roles. Highlight your time as a Hotel Engineer or Chief Engineer and how it has prepared you for this position.
✨Demonstrate Technical Knowledge
Familiarise yourself with the INFOSHIP/Asset Management system and be prepared to discuss how you've used similar tools in the past. This will show your technical proficiency and readiness to hit the ground running.
✨Emphasise Communication Skills
As this role involves liaising with various stakeholders, be sure to provide examples of how you've effectively communicated with different teams. Discuss any experiences where your strong interpersonal skills made a significant impact.
✨Prepare for Budget Discussions
Since you'll be involved in budget management and operational risks, come prepared with examples of how you've successfully managed budgets in the past. Be ready to discuss your approach to cost estimates and financial forecasting.
