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For Companies At a Glance
- Tasks: Lead the claims function and manage maritime and personal injury claims.
- Company: Join MSC Cruises, a global leader in the cruise industry.
- Benefits: Competitive salary, diverse work environment, and opportunities for travel.
- Why this job: Make a real impact in a dynamic legal team and grow your career.
- Qualifications: Maritime and legal experience with strong claims management skills.
- Other info: Be part of a diverse team committed to positive change.
The predicted salary is between 36000 - 60000 £ per year.
Your Purpose
We are looking for an experienced and highly motivated senior claims professional to join our busy Legal Department and lead our claims function within the department. The successful candidate will bring strong expertise in maritime and personal injury claims, ideally within the cruise industry, and will be confident managing a broad range of shipping-related and complex personal injury matters on an autonomous basis. The role involves regular liaison with external lawyers, insurers, agencies, ship command and internal stakeholders, as well as the day-to-day management and development of the claims team.
Your Impact
- Provides management of Admiralty Matters and Personal Injury Claims
- Gives assistance to Marine Operations and shipboard staff on operational matters
- Corresponds with opponent lawyers, medical and crew departments, P&I Insurers, Agents and P&I Correspondents
- Provides trends and claims dates relating to pending matters, maritime claims and personal injury cases and budgeting for potential costs
- Updates senior management and Head Office on all claim matters
- Liaises with the Insurance function in Head Office with regards to insurance renewals
- On-call availability in the event of urgent claims
- Occasional national and international travel required
Your Journey so far
- Maritime and legal experience required, ideally with a legal qualification or significant experience working in a claims role in an insurer or shipowner
- Sound knowledge of shipping agreements and crew employment contracts
- Knowledge of Personal Injury claims matters, ideally in the cruise industry
- Knowledge of marine insurance policy wordings
- Line management experience
Your Essentials
- Fluent English language skills (knowledge of second language would be an advantage)
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Head of Claims in London employer: MSC Cruises Management (UK) Limited
Contact Detail:
MSC Cruises Management (UK) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Claims in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend maritime and legal events, and connect with professionals on LinkedIn. The more people you know, the better your chances of landing that Head of Claims role.
✨Tip Number 2
Show off your expertise! Prepare to discuss your experience with maritime and personal injury claims in detail during interviews. Use specific examples to demonstrate how you've successfully managed complex cases in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you're interested in, like MSC Cruises, and express your enthusiasm for potential opportunities. You never know what might come up!
✨Tip Number 4
Stay updated on industry trends! Keep an eye on maritime news and developments in personal injury claims. This knowledge will not only help you in interviews but also show that you're genuinely passionate about the field.
We think you need these skills to ace Head of Claims in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Claims role. Highlight your maritime and personal injury claims experience, especially if you've worked in the cruise industry. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past achievements in managing claims and liaising with various stakeholders. We love a good story!
Showcase Your Leadership Skills: Since this role involves managing a claims team, make sure to highlight your line management experience. Talk about how you've developed teams in the past and any successful projects you've led. We’re all about collaboration and growth!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our global team at MSC Cruises!
How to prepare for a job interview at MSC Cruises Management (UK) Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of maritime and personal injury claims, especially within the cruise industry. Be ready to discuss specific cases you've handled and how you navigated complex situations. This will show your expertise and confidence in managing claims autonomously.
✨Showcase Your Leadership Skills
As a Head of Claims, you'll be leading a team, so it's crucial to demonstrate your line management experience. Prepare examples of how you've developed teams in the past, resolved conflicts, or improved processes. This will highlight your ability to manage and inspire others.
✨Communicate Like a Pro
You'll need to liaise with various stakeholders, from external lawyers to ship command. Practice articulating your thoughts clearly and confidently. Consider role-playing potential scenarios with a friend to refine your communication skills and ensure you're ready for any questions that come your way.
✨Be Ready for Travel Talk
Since the role involves occasional national and international travel, be prepared to discuss your flexibility and past experiences with travel for work. Highlight any relevant trips that enhanced your professional development or contributed to successful claims management.
