MSA Safety is seeking a motivated professional to lead warranty claim investigations and service-process ownership in the UK. The role includes data collection, status tracking, and coordinating product repairs with product groups to ensure timely resolutions.
You will develop forward- and backward-looking KPIs and communicate findings to stakeholders, balancing customer experience with protecting company interests. Strong analytical and communication skills are essential.
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Warranty & Service Excellence Specialist employer: MSA, The Safety Company
At MSA Safety, we pride ourselves on being a purpose-driven employer that values innovation and technology in our mission to protect lives. Our supportive work culture fosters collaboration and growth, offering employees opportunities to develop their skills while making a meaningful impact in the safety sector. Located in a dynamic environment, we provide a unique chance to contribute to the safety of communities while enjoying a fulfilling career with a team that shares your passion for making a difference.
