At a Glance
- Tasks: Process orders, schedule jobs, and manage customer training to ensure safety.
- Company: Join MSA Safety, a leader in innovative safety solutions.
- Benefits: Full-time role with opportunities for growth and a supportive team.
- Other info: Dynamic work environment in Bristol with a focus on teamwork.
- Why this job: Make a real difference in people's safety while developing your skills.
- Qualifications: Organised communicator with a knack for customer service.
The predicted salary is between 30000 - 42000 € per year.
UK Service Admin and Technical Coordinator
Join to apply for the UK Service Admin and Technical Coordinator role at MSA - The Safety Company
Overview
Are you passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, safety is who we are and what we do. We are a purpose‑driven company committed to deploying innovation and technology to protect people and assets worldwide. We pursue solving our customers’ greatest problems so they can return home safe each and every day.
Responsibilities
- Process customer orders including in‑house and SV2 orders
- Schedule technical jobs for technicians
- Coordinate client service training and online customer training
- Manage in‑process and stock levels
- Handle first‑line customer queries, including technical inquiries
- Support CQN investigation
- Book in‑house repairs
- Coordinate fully managed contracts
- Engage customers face‑to‑face when required
- Upsell and understand customer safety needs and product requirements
- Carry out other relevant duties as agreed with management to assist in the efficient running of the business and contribute to profit objectives
Qualifications
Someone with ability in conducting tasks, organized and able to communicate properly via email and phone.
Seniority level
Associate
Employment type
Full‑time
Location
Bristol, England, United Kingdom
UK Service Admin and Technical Coordinator in Bristol employer: MSA - The Safety Company
At MSA - The Safety Company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Located in Bristol, our team enjoys a collaborative environment where innovation thrives, alongside comprehensive training programmes and opportunities for career advancement. Join us to be part of a purpose-driven organisation dedicated to making a meaningful impact in the safety industry.
StudySmarter Expert Advice🤫
We think this is how you could land UK Service Admin and Technical Coordinator in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching MSA and understanding their mission. Show them you're not just another candidate; demonstrate your passion for safety and how you can contribute to their goals.
✨Tip Number 3
Practice your communication skills! Since the role involves handling customer queries and coordinating with technicians, being clear and confident in your conversations will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the MSA team.
We think you need these skills to ace UK Service Admin and Technical Coordinator in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about making a difference in safety.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with our mission at MSA Safety.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to understand, especially when discussing your technical skills and customer service experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MSA - The Safety Company
✨Know Your Stuff
Before the interview, make sure you understand MSA's mission and values. Familiarise yourself with their products and services, especially those related to safety. This will show your passion for the role and help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As a Service Admin and Technical Coordinator, organisation is key. Prepare examples of how you've successfully managed tasks or projects in the past. Be ready to discuss how you handle scheduling and prioritising work, as this will be crucial for the role.
✨Practice Your Communication
Since the role involves handling customer queries and coordinating training, practice clear and concise communication. You might want to role-play common scenarios with a friend to build confidence in addressing technical inquiries and upselling products.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest and helps you assess if MSA is the right fit for you.
