At a Glance
- Tasks: Create stunning visual displays that captivate customers and boost sales.
- Company: Join M&S, a leading retailer known for quality and style.
- Benefits: Flexible shifts, training opportunities, and a vibrant team environment.
- Why this job: Be the creative force behind our store's look and feel.
- Qualifications: A passion for fashion and strong communication skills.
- Other info: Inclusive workplace with a commitment to diversity and growth.
The predicted salary is between 24000 - 36000 £ per year.
Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We’re looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.
Work Pattern
Various shifts across a 7 day operation.
You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.
Responsibilities
- Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
- Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
- Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
- Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.
If you’ve got the eye, the pace, and the grit, we want you. Are you ready for it? Take Your Marks and apply today.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points.
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product.
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities.
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services.
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time.
Key Capabilities
- High levels of customer service.
- Committed to delivering excellent work with great attention to detail.
- Open to and acts upon feedback, asking for this regularly.
- Takes accountability for planning and managing own workload efficiently.
- Strong communication skills.
- Adaptable to changing situations.
- Builds positive relationships by being a good listener.
- Good level of digital capability.
Everyone’s Welcome
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Visual Merchandiser (Fashion, Home & Beauty) - Yeovil employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Visual Merchandiser (Fashion, Home & Beauty) - Yeovil
✨Tip Number 1
Get to know the brand! Before your interview, dive into M&S's latest campaigns and products. This will not only show your passion for fashion but also help you speak their language during the chat.
✨Tip Number 2
Show off your creativity! Bring a portfolio or examples of your previous visual merchandising work. This is your chance to demonstrate how you can create that 'wow' factor on the shop floor.
✨Tip Number 3
Be ready to talk teamwork! Think of examples where you've collaborated with others to achieve a goal. M&S values team players, so highlight how you can contribute to a positive store environment.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the role by asking about their merchandising strategies or how they adapt to trends. It’ll make you stand out as someone who’s genuinely keen to join the team.
We think you need these skills to ace Customer Assistant - Visual Merchandiser (Fashion, Home & Beauty) - Yeovil
Some tips for your application 🫡
Show Your Creativity: As a Visual Merchandiser, your creativity is key! Make sure to showcase your unique style and ideas in your application. Use examples from your past experiences to illustrate how you've created eye-catching displays or improved customer engagement.
Highlight Your Team Spirit: Teamwork is essential in our fast-paced environment. In your application, mention times when you've collaborated with others to achieve a common goal. This will show us that you can work well with colleagues and contribute positively to our store atmosphere.
Be Customer-Focused: Remember, it's all about the customers! Share any experiences where you've gone above and beyond to meet customer needs. This will demonstrate your commitment to delivering excellent service and making every shopping experience memorable.
Apply Through Our Website: We want to make the application process as smooth as possible for you. So, head over to our website to apply! It’s straightforward, and you'll find all the information you need to get started on your journey with us.
How to prepare for a job interview at M&S
✨Know Your Visual Merchandising Basics
Before the interview, brush up on the fundamentals of visual merchandising. Understand how to create eye-catching displays that resonate with customers. Be ready to discuss your favourite merchandising techniques and how you would apply them at M&S.
✨Showcase Your Customer Service Skills
M&S values exceptional customer service, so prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where your actions made a positive impact on the shopping experience.
✨Demonstrate Flexibility and Teamwork
Retail is fast-paced, and being adaptable is crucial. Share experiences where you successfully pivoted between tasks or collaborated with colleagues to achieve a common goal. Highlight your ability to thrive under pressure while maintaining a positive attitude.
✨Familiarise Yourself with Digital Tools
Since M&S uses digital tools for merchandising, make sure you're comfortable discussing any relevant technology you've used. If you have experience with digital marketing or e-commerce platforms, be prepared to share how that knowledge can benefit the team.