At a Glance
- Tasks: Lead a dynamic team in Fashion, Home & Beauty, inspiring excellence on the shop floor.
- Company: Join M&S, a forward-thinking retailer revolutionising the shopping experience.
- Benefits: Competitive pay, inclusive culture, and opportunities for personal growth.
- Other info: Exciting transformation journey with a focus on digital and customer experience.
- Why this job: Be at the forefront of retail innovation and make a real impact.
- Qualifications: Experience in fast-paced retail leadership and strong people skills.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Fashion, Home & Beauty, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Take Your Marks and apply today.
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
The sweeping innovations we're rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There's never been a more exciting time to join M&S!
We've embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world - and surprising every single customer with reasons to shop in our stores and online - day in, day out.
By embracing our digital tools to enhance the customer experience and remaining adaptable - both to the needs of our customers and our retail business - you'll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
Floor Leader: Team Manager, Fashion, Home & Beauty in Winchester employer: M&S
At M&S, we pride ourselves on being an exceptional employer that champions a vibrant and inclusive work culture. As a Team Manager in Fashion, Home & Beauty, you'll not only lead a dynamic team on the shop floor but also benefit from extensive growth opportunities within a company committed to innovation and sustainability. Join us in reshaping retail for the next generation while enjoying a supportive environment that values your contributions and encourages your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Floor Leader: Team Manager, Fashion, Home & Beauty in Winchester
✨Tip Number 1
Get to know the company inside out! Research M&S's values, recent initiatives, and their approach to customer service. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team through challenges or achieved great results. Be ready to share these during interviews to demonstrate your people-first approach and commercial awareness.
✨Tip Number 3
Network like a pro! Connect with current or former M&S employees on LinkedIn. They can provide insider tips and might even refer you for the role. Plus, it shows you're proactive and serious about joining the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of the M&S family right from the start!
We think you need these skills to ace Floor Leader: Team Manager, Fashion, Home & Beauty in Winchester
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in fast-paced environments and the impact you've made. We want to know how you inspire and motivate others!
Be Data-Driven:Demonstrate your strong commercial awareness by including instances where you've used data to drive results. Whether it's improving sales or enhancing customer experience, show us how you leverage insights to make bold decisions.
Emphasise People Skills:Since this role is all about people, highlight your ability to coach and develop your team. Talk about how you handle difficult conversations with empathy and clarity. We love leaders who can connect with their teams and foster a supportive environment!
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our exciting journey at M&S. Take Your Marks and let's get started!
How to prepare for a job interview at M&S
✨Know Your Numbers
Before the interview, brush up on your commercial awareness. Be ready to discuss how you've used data and insights in previous roles to drive results. This shows you understand the business side of retail and can make informed decisions.
✨Lead by Example
Prepare examples of how you've inspired and motivated your team in fast-paced environments. Share specific instances where your leadership made a difference, especially under pressure. This will demonstrate your people-first approach and ability to raise standards.
✨Embrace Change
M&S is all about innovation, so be ready to talk about how you've adapted to change in your previous roles. Highlight your resilience and any digital tools you've embraced to enhance customer experiences. This shows you're aligned with their vision for the future.
✨Practice Difficult Conversations
Think about times when you've had to manage performance or have tough conversations with team members. Prepare to discuss your approach with clarity and empathy, as this is crucial for a Team Manager role. It shows you can handle challenges while supporting your team.
