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For Companies At a Glance
- Tasks: Serve customers with fresh bakery products and maintain high standards of quality.
- Company: Join M&S, a leading retailer known for its commitment to quality and customer service.
- Benefits: Flexible working hours, training opportunities, and a vibrant team environment.
- Why this job: Be the face of M&S, delivering exceptional service and making a real impact daily.
- Qualifications: Passion for food, strong communication skills, and a team player attitude.
- Other info: Inclusive workplace with opportunities for growth in a fast-paced environment.
The predicted salary is between 11 - 16 £ per hour.
Join our team at M&S as a Customer Assistant in our Bakery section, working at the sharp end of fresh produce, under pressure and with precision. We’re seeking passionate individuals with a love for food that strive for perfection every day. You’ll be a hands-on, sleeves-up brand ambassador bringing energy and attention to detail to every shift – delivering hot bread, fresh perspectives, and fast, five-star service to our customers.
At M&S, our customers don’t wait. You’ll rise early, move quickly and put in the hard graft to maintain the highest standards in food quality and safety. You’ll confidently manage demand, keeping our shelves full and our customers impressed. Efficiency and effectiveness are key aspects of your role. You’ll balance speed with safety, making sure our bakery delivers freshness and availability even during peak hours. Being a team player is crucial. In this role, that means working closely with others while maintaining fast, high-quality output. Flexibility is vital. You’ll adapt to the rhythm of the store, working across different roles as needed and embracing each shift with determination.
This is a tough, fast-paced role – but one where you’ll see the impact of your work, every single day. Are you ready for it? Take Your Marks and apply today.
Purpose
To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability
Everyone’s Welcome. M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
Customer Assistant - Instore Bakery - Weymouth employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant - Instore Bakery - Weymouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their bakery section. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your skills and experiences align with the fast-paced, customer-focused environment of the bakery. We want to see your passion for food and service shine through!
✨Tip Number 3
Show off your teamwork skills! Since this role is all about collaboration, be ready to share examples of how you've worked well with others in the past. Highlighting your ability to adapt and support your colleagues will make you stand out as a great fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a simple gesture that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Assistant - Instore Bakery - Weymouth
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Share any experiences or stories that highlight your enthusiasm for fresh produce and how you strive for perfection in everything you do.
Highlight Your Team Spirit: Being a team player is crucial in this role, so make sure to mention any past experiences where you've worked closely with others. We want to see how you contribute to a positive team environment and help keep things running smoothly.
Demonstrate Your Flexibility: This job requires adaptability, so don’t forget to mention how you can handle changing situations. Share examples of times when you've successfully adjusted to new challenges or roles – it’ll show us you’re ready for the fast-paced bakery environment!
Apply Through Our Website: We encourage you to apply directly through our website for a seamless application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at M&S!
How to prepare for a job interview at M&S
✨Know Your Bakery Basics
Before the interview, brush up on your knowledge of bakery products. Familiarise yourself with different types of bread, pastries, and cakes. This will not only show your passion for food but also help you engage in meaningful conversations with the interviewer about their offerings.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs. M&S values high levels of customer service, so demonstrating your ability to connect with customers will set you apart.
✨Emphasise Teamwork and Flexibility
Since this role requires working closely with others, be ready to discuss your experience as a team player. Share specific instances where you adapted to changing situations or supported your colleagues during busy periods. Highlighting your flexibility will resonate well with the fast-paced environment at M&S.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the bakery section, such as how they manage peak hours or what training is provided for new staff. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
