Store Team Lead: Customer Experience & Growth in Warrington
Store Team Lead: Customer Experience & Growth

Store Team Lead: Customer Experience & Growth in Warrington

Warrington Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance customer service and drive sales performance.
  • Company: A leading UK retailer focused on operational excellence.
  • Benefits: Competitive salary, training opportunities, and a dynamic work environment.
  • Why this job: Shape the future of retail and create exciting shopping experiences.
  • Qualifications: Strong leadership skills and understanding of retail operations.
  • Other info: Join us for a chance to make a real impact in retail.

The predicted salary is between 36000 - 60000 £ per year.

A leading UK retailer is seeking a Store Manager to drive operational excellence and enhance customer service. This role involves leading a team, meeting sales KPIs, and delivering effective training and onboarding experiences. The ideal candidate will possess strong leadership skills and a good understanding of retail operations and customer engagement. Join us to make a significant impact in shaping the future of retail, creating exciting shopping experiences for customers both in-store and online.

Store Team Lead: Customer Experience & Growth in Warrington employer: M&S

As a leading UK retailer, we pride ourselves on fostering a dynamic work environment that prioritises employee growth and development. Our culture is built on collaboration and innovation, offering comprehensive training programmes and clear career progression paths. Join us in our vibrant location to be part of a team that is dedicated to enhancing customer experiences and driving retail excellence.
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Contact Detail:

M&S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Team Lead: Customer Experience & Growth in Warrington

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the company you're eyeing. They can give you insider info and maybe even put in a good word for you.

✨Tip Number 2

Prepare for the interview by practising common questions related to leadership and customer experience. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for retail during interviews. Share specific examples of how you've enhanced customer experiences in the past. This will help you stand out as someone who truly cares about the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for candidates who are eager to make an impact.

We think you need these skills to ace Store Team Lead: Customer Experience & Growth in Warrington

Leadership Skills
Retail Operations Knowledge
Customer Engagement
Sales KPI Management
Training and Onboarding
Operational Excellence
Team Management
Communication Skills
Problem-Solving Skills
Adaptability
Customer Service Skills
Strategic Thinking

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to enhance customer service and drive sales.

Demonstrate Your Retail Knowledge: It's crucial to showcase your understanding of retail operations. Share specific examples of how you've improved customer engagement or met sales KPIs in previous roles. This will help us see how you can contribute to our team's success.

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the job description. We love seeing candidates who take the initiative to align their skills with what we’re looking for.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at M&S

✨Know Your Retail Operations

Make sure you brush up on your knowledge of retail operations. Understand the key metrics that drive sales and customer satisfaction. Be ready to discuss how you've successfully managed these in previous roles.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership experience. Think about times when you've motivated a team or resolved conflicts. This will demonstrate your ability to lead effectively and enhance customer service.

✨Understand Customer Engagement

Familiarise yourself with current trends in customer engagement. Be prepared to share your ideas on how to create exciting shopping experiences, both in-store and online. This shows you're proactive and passionate about the role.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills. Practice responding to situations like handling a dissatisfied customer or meeting sales KPIs under pressure. This will help you think on your feet during the interview.

Store Team Lead: Customer Experience & Growth in Warrington
M&S
Location: Warrington
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  • Store Team Lead: Customer Experience & Growth in Warrington

    Warrington
    Full-Time
    36000 - 60000 £ / year (est.)
  • M

    M&S

    10000+
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