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- Tasks: Lead and support store operations while ensuring top-notch customer service.
- Company: A popular retail company known for its vibrant team culture.
- Benefits: Competitive pay, employee discounts, and opportunities for growth.
- Why this job: Make a real difference in store performance and customer satisfaction.
- Qualifications: Strong digital skills, excellent communication, and operational knowledge.
- Other info: Join a dynamic team with plenty of room for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A popular retail company is seeking a Team Support Manager to lead fill operations in Truro. In this role, you will coordinate resources to ensure excellent customer service and operational standards. You will provide support and coaching to colleagues while managing tasks effectively.
Ideal candidates will possess:
- Strong digital capabilities
- Excellent communication skills
- A solid understanding of operational excellence
This position offers an opportunity to make a significant impact on store performance.
Store Team Support Lead: Customer Focus & Ops in Truro employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Support Lead: Customer Focus & Ops in Truro
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and operational excellence. We recommend role-playing with a friend to boost your confidence.
✨Tip Number 3
Show off your digital skills! Be ready to discuss how you've used technology to improve operations or customer service in past roles. This will highlight your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Store Team Support Lead: Customer Focus & Ops in Truro
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond to meet customer needs in your previous roles.
Demonstrate Operational Excellence: Talk about your understanding of operational standards and how you've implemented them in past positions. We love candidates who can show us their knack for keeping things running smoothly!
Communicate Clearly: Your written application should reflect your communication skills. Keep it clear, concise, and engaging. We appreciate a well-structured application that makes it easy for us to see your strengths.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at M&S
✨Know the Company Inside Out
Before your interview, do some homework on the retail company. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Team Support Manager, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you’ve handled difficult situations and what you learned from them.
✨Demonstrate Your Digital Savvy
Since strong digital capabilities are essential, be ready to discuss any relevant tools or software you’ve used in previous roles. If you have experience with inventory management systems or customer relationship management (CRM) tools, make sure to mention them.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, operational challenges, and how success is measured in this role. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
