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- Tasks: Lead in-store operations, empower staff, and drive sales while ensuring top-notch customer service.
- Company: A leading retail company in the UK with a focus on innovation and team success.
- Benefits: Enjoy discounts, bonuses, well-being support, and a hybrid work approach.
- Why this job: Make a real difference in retail while developing your leadership skills.
- Qualifications: Strong leadership skills, digital confidence, and adaptability to change.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in the UK is seeking a Team Manager to lead in-store operations and drive sales. The role involves empowering staff, optimizing team performance, and ensuring exceptional customer service. Ideal candidates will possess strong leadership skills, digital confidence, and the ability to navigate change effectively.
This position offers a hybrid approach with great benefits including discounts, bonuses, and well-being support. Join us to make a difference in the retail sector.
Store Team Leader: People, Performance & Service employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader: People, Performance & Service
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and team performance. We want to show off our skills in empowering staff and driving sales!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look sharp and professional when we walk into that interview. Confidence starts with how we present ourselves.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Let’s not miss this chance to stand out!
We think you need these skills to ace Store Team Leader: People, Performance & Service
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've empowered teams in the past and driven performance, so share specific examples that showcase your skills.
Be Digital Savvy: Since digital confidence is key for this role, don’t forget to mention any relevant tech skills or tools you’ve used. We’re looking for candidates who can navigate change effectively, so show us how you’ve adapted to new technologies in your previous roles.
Customer Service Matters: Exceptional customer service is at the heart of what we do. In your application, include instances where you’ve gone above and beyond for customers. This will demonstrate your commitment to delivering a great experience, which is crucial for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at M&S
✨Know the Company Inside Out
Before your interview, make sure you research the retail company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Store Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've empowered staff or improved team performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in retail. Be ready to discuss how you've handled challenging customer situations in the past. Highlight your approach to ensuring a positive shopping experience and how you can instil this in your team.
✨Be Ready for Change
The ability to navigate change is crucial in this role. Think of instances where you've successfully adapted to new processes or technologies. Share these stories to illustrate your digital confidence and flexibility in a fast-paced environment.
