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- Tasks: Lead a team to enhance customer service and drive store profitability.
- Company: A leading UK retailer with a focus on customer experience.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Join us to redefine retail and make a real impact in your community.
- Qualifications: Strong leadership skills and ability to analyse data for customer insights.
- Other info: Exciting opportunities await in a fast-paced team setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK retailer is seeking a proactive leader to enhance customer service and drive profitability in our Aberdeen City store. The role includes implementing retail plans, developing team talent, and ensuring a safe shopping environment.
The ideal candidate should demonstrate strong leadership skills, the ability to analyze data for improved customer experiences, and flexibility under pressure.
Join us to redefine retail and make a significant impact in a dynamic team setting. Exciting opportunities await!
Store Team Leader: Customer Experience & Growth employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader: Customer Experience & Growth
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info about the store culture and what they really value in a Store Team Leader.
✨Tip Number 2
Prepare for the interview by practising situational questions. Think about how you would enhance customer service or drive profitability. We want to show them that we can think on our feet and lead a team effectively!
✨Tip Number 3
Showcase your data analysis skills! Be ready to discuss how you've used data to improve customer experiences in the past. We need to demonstrate that we can make informed decisions that benefit the store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that we’re genuinely interested in being part of the team and making an impact.
We think you need these skills to ace Store Team Leader: Customer Experience & Growth
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to enhance customer service in our Aberdeen store.
Data-Driven Insights: Don’t forget to mention any experience you have with analysing data to improve customer experiences. We love candidates who can use numbers to back up their strategies, so share specific examples of how you've done this before!
Flexibility is Key: The retail environment can be unpredictable, so let us know how you've handled pressure in previous roles. Share stories that demonstrate your adaptability and problem-solving skills, as these are crucial for success in our dynamic team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to redefine retail with us!
How to prepare for a job interview at M&S
✨Know the Company Inside Out
Before your interview, make sure you research the retailer thoroughly. Understand their values, recent initiatives, and customer service strategies. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Be ready to discuss how you developed team talent and implemented retail plans that drove profitability. Specific anecdotes will make your leadership style stand out.
✨Data-Driven Decision Making
Since the role involves analysing data for better customer experiences, brush up on relevant metrics and how they can influence retail strategies. Be prepared to discuss how you've used data in previous roles to enhance customer satisfaction or drive sales.
✨Stay Calm Under Pressure
Retail can be hectic, so demonstrate your ability to remain composed in challenging situations. Think of scenarios where you managed stress effectively and maintained a positive environment for both customers and your team. This will highlight your flexibility and problem-solving skills.
