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For Companies At a Glance
- Tasks: Support store operations, serve customers, and manage stock effectively.
- Company: Leading retail company with a focus on customer service.
- Benefits: Flexible hours, team environment, and opportunities for growth.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong customer service skills and ability to work under pressure.
- Other info: Fast-paced environment perfect for those who thrive in teamwork.
The predicted salary is between 30000 - 42000 £ per year.
A leading retail company is seeking a Customer Assistant in Operations in Liverpool to support store operations. The role demands high customer service skills and the ability to use digital tools effectively for stock management.
Responsibilities include:
- Serving customers
- Maintaining store cleanliness
- Achieving sales targets
Ideal candidates are adaptable, work efficiently under pressure, and excel in teamwork. This dynamic environment is crucial for ensuring a smooth shopping experience for customers.
Store Ops Specialist: Stock, Deliveries & Late Shifts employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Ops Specialist: Stock, Deliveries & Late Shifts
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. This will help you shine during interviews and show you're ready for the fast-paced retail environment.
✨Tip Number 3
Be prepared to discuss your teamwork experience. Retail is all about collaboration, so have a few stories ready that highlight how you work well with others, especially under pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Store Ops Specialist: Stock, Deliveries & Late Shifts
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Be Digital Savvy: Since the role involves using digital tools for stock management, let us know about your tech skills. Mention any relevant software or systems you've used before, and how you’ve leveraged them to improve efficiency.
Teamwork Makes the Dream Work: We love a good team player! Share experiences where you’ve worked collaboratively with others to achieve a common goal. This will show us that you can thrive in our dynamic environment.
Keep It Clean and Clear: When writing your application, keep it neat and straightforward. Use clear language and structure your thoughts well. Remember, first impressions count, so make sure your application reflects your best self!
How to prepare for a job interview at M&S
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Store Ops Specialist. Familiarise yourself with stock management processes and how they contribute to customer satisfaction. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since the role requires high customer service skills, prepare examples from your past experiences where you excelled in this area. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will show that you can handle the demands of the job.
✨Be Ready for Teamwork Questions
Teamwork is crucial in this role, so expect questions about how you work with others. Prepare to discuss specific instances where you collaborated effectively with colleagues to achieve a common goal. Highlight your adaptability and how you thrive under pressure in a team setting.
✨Familiarise Yourself with Digital Tools
As the role involves using digital tools for stock management, brush up on any relevant software or systems you might encounter. If you have experience with similar tools, be ready to discuss how you used them to improve efficiency or accuracy in previous roles.
