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- Tasks: Lead a dynamic team and drive store performance in a fast-paced retail environment.
- Company: Join Marks & Spencer, a forward-thinking retailer committed to inclusivity and innovation.
- Benefits: Enjoy a 20% discount, competitive holidays, and a range of wellbeing support.
- Why this job: Shape the future of retail while making a real impact on your team and customers.
- Qualifications: Proven leadership experience in retail with strong communication and planning skills.
- Other info: Be part of a diverse team that values your unique contributions and supports your growth.
The predicted salary is between 36000 - 60000 £ per year.
As a Store Manager, you'll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.
What you'll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience.
- You can balance the big picture with the detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
What's in it for you:
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Store Manager - Westhill Store employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Westhill Store
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even chat with folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've led teams, tackled challenges, or driven results. Being able to share these experiences will demonstrate your capability as a Store Manager and make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and ready to take on the exciting challenges ahead.
We think you need these skills to ace Store Manager - Westhill Store
Some tips for your application 🫡
Show Your Leadership Skills: As a Store Manager, we want to see your leadership style shine through in your application. Share examples of how you've built high-performing teams and driven results in a fast-paced environment.
Be Clear and Direct: We appreciate clear communication! Make sure your application reflects your ability to convey ideas directly and effectively. Highlight any tough decisions you've made and how you brought your team along with you.
Use Data to Your Advantage: Show us how you've used data and insights to make confident decisions in the past. Whether it's improving service or boosting efficiency, we want to know how you’ve unlocked opportunities in your previous roles.
Apply Through Our Website: Ready to take the next step? We encourage you to apply through our website for a seamless experience. It’s the best way for us to get your application and for you to join our exciting journey at M&S!
How to prepare for a job interview at M&S
✨Know Your Store Inside Out
Before the interview, make sure you research the store's performance, customer feedback, and any recent changes. This will show your potential employer that you're genuinely interested and ready to lead the team effectively.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to inspire and coach others, as well as how you've handled challenges. This is crucial for a role that requires resilience and strong leadership.
✨Showcase Your Commercial Acumen
Be ready to discuss how you've used data to drive decisions in previous roles. Share specific instances where your insights led to improved sales or operational efficiency. This will demonstrate your capability to manage the P&L effectively.
✨Emphasise Communication and Collaboration
Think of examples where you've built partnerships across teams or regions. Being a clear communicator is key, so prepare to discuss how you've navigated tough conversations and brought colleagues along with you on important initiatives.
