At a Glance
- Tasks: Lead a dynamic store team to drive performance and deliver an exceptional customer experience.
- Company: Join Marks & Spencer, a leader in retail innovation and inclusivity.
- Benefits: Enjoy a 20% discount, competitive holidays, and generous pension schemes.
- Other info: Access to wellbeing support and a charity volunteer day to give back.
- Why this job: Be part of a transformative journey in retail and make a real impact.
- Qualifications: Proven leadership in fast-paced retail with strong communication and planning skills.
The predicted salary is between 40000 - 50000 £ per year.
What you'll do:
- Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
- Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
- Own the change agenda landing transformation initiatives with clarity, urgency and pace.
- Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
- Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
- Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
- Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
- Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.
Who you are:
- A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
- Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
- A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
- Strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.
- Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
- Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
What's in it for you:
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Store Manager - Large Format - Merry Hill employer: M&S
Marks & Spencer is an exceptional employer, offering a vibrant work culture that prioritises inclusivity and employee growth. As a Store Manager in Merry Hill, you'll benefit from competitive perks such as a generous discount, comprehensive training programmes, and a strong focus on wellbeing, all while leading a dynamic team in a fast-paced retail environment. Join us to be part of a transformative journey in retail, where your leadership can make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Large Format - Merry Hill
✨Tip Number 1
Get to know the company inside out! Research Marks & Spencer's values, recent news, and their approach to retail. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Store Manager role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and performance management. Think about specific examples from your past that demonstrate your ability to drive results and build high-performance teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family and ready to contribute to their exciting future.
We think you need these skills to ace Store Manager - Large Format - Merry Hill
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading large teams. We want to see how you've driven performance and created a high-performance culture in your previous roles.
Be Clear and Direct:Use straightforward language to communicate your ideas and experiences. We appreciate clarity, so don’t shy away from being direct about your achievements and how you’ve made tough decisions in the past.
Data-Driven Decisions Matter:Mention specific examples where you've used data to drive results. We love candidates who can confidently use insights to make fast decisions that improve service and boost efficiency.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Marks & Spencer.
How to prepare for a job interview at M&S
✨Know Your Numbers
As a Store Manager, you'll need to be confident with data. Before the interview, brush up on key performance metrics relevant to retail. Be ready to discuss how you've used data in the past to drive decisions and improve store performance.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you’ve successfully led a team through change or improved performance. Be clear about your approach to coaching and developing talent, as this is crucial for building a high-performance culture.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. The role requires direct communication, so be prepared to discuss how you handle tough conversations and ensure everyone is aligned with the store's goals. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Embrace Digital Tools
Familiarise yourself with the digital tools and systems used in retail. Be ready to discuss how you’ve leveraged technology to enhance customer experience or streamline operations. Showing your confidence in digital adoption will set you apart as a forward-thinking candidate.
