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- Tasks: Lead a diverse team to drive sales and deliver top-notch service.
- Company: Leading retail company in Southampton with a focus on inclusion.
- Benefits: Competitive holidays and a commitment to workplace inclusion.
- Why this job: Shape the future of retail while making a real impact on customer experience.
- Qualifications: Proven leadership skills and digital confidence required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail company in Southampton is seeking a Team Manager to lead a diverse team, driving sales and service standards. The ideal candidate will have a proven leadership record and digital confidence, able to cultivate a strong team dynamic in a fast-paced environment.
This role offers substantial perks including competitive holidays and a strong commitment to inclusion in the workplace. Join us in shaping the future of retail, bringing exceptional quality and service to every customer.
Retail Team Leader: Drive Sales & Service Excellence in Southampton employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Leader: Drive Sales & Service Excellence in Southampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We should focus on our leadership experiences and how we've driven sales in past roles. Confidence is key!
✨Tip Number 3
Showcase our digital skills! In this tech-savvy world, being able to discuss how we’ve used digital tools to enhance service can really set us apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re genuinely interested in joining the team.
We think you need these skills to ace Retail Team Leader: Drive Sales & Service Excellence in Southampton
Some tips for your application 🫡
Show Off Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and driven sales. Use specific examples to showcase your ability to cultivate a strong team dynamic.
Be Digital Savvy: Since digital confidence is key for this role, don’t forget to mention any relevant tech skills or experiences. Whether it’s using retail software or managing online sales, let us know how you can bring that digital edge to our team.
Emphasise Service Excellence: We’re all about exceptional customer service, so make sure to include any experiences where you’ve gone above and beyond for customers. Share stories that demonstrate your commitment to service excellence and how you can inspire your team to do the same.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at M&S
✨Know Your Numbers
Before the interview, brush up on your sales figures and service metrics from previous roles. Be ready to discuss how you drove sales and improved service standards in your past positions. This shows you’re results-oriented and understand the importance of performance.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience. Think about times when you successfully led a team through challenges or fostered a positive team dynamic. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Embrace Digital Tools
Since digital confidence is key for this role, be prepared to discuss any retail technology or software you’ve used. Share how you’ve leveraged these tools to enhance customer experience or streamline operations, demonstrating your adaptability in a fast-paced environment.
✨Align with Company Values
Research the company’s commitment to inclusion and exceptional service. Be ready to articulate how your values align with theirs and provide examples of how you’ve contributed to an inclusive workplace in the past. This will show you’re not just a fit for the role, but also for the company culture.
