Software Engineering Manager - Online (Returns and Service Comms)
Software Engineering Manager - Online (Returns and Service Comms)

Software Engineering Manager - Online (Returns and Service Comms)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic software engineering team to deliver innovative solutions for millions of customers.
  • Company: Join the iconic M&S brand, known for its ethical values and commitment to technology.
  • Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
  • Why this job: Be part of a digital transformation and make a real impact in retail technology.
  • Qualifications: Experience in software engineering and team leadership, ideally with Java and Salesforce.
  • Other info: Inclusive culture with strong career growth and support for personal development.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

As part of the M&S Software Engineering team, you'll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company's core and technology leaders that truly understand software engineers and engineering, it's an exciting time as we're redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

What You'll Do

  • Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
  • Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
  • Technical Leadership: Drive the adoption of standards and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap.
  • Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are

  • Previous polyglot hands-on senior software engineer.
  • Experience working on highly scalable back-end software solutions, ideally Java-based.
  • Experience working with Salesforce products such as Salesforce Marketing Cloud is a plus.
  • Extensive background in software engineering with several years' experience in a variety of systems and technologies.
  • Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
  • Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies.
  • Promoter of DevOps: you build it, you run it.

Tech Stack

  • React, Next.js, Typescript, Optimizely
  • Java, Spring, Spring Boot, Micronaut, GraphQL, Kafka
  • MongoDB, Postgres, Redis
  • Azure, Kubernetes
  • Dynatrace
  • GitHub Actions

What's In It For You

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you've completed your probation.
  • Competitive holiday allowance with the option to buy more.
  • Discretionary bonus schemes linked to your performance and ours.
  • Strong pension and life assurance to help plan for the future.
  • Tailored induction and training to support your development from day one.
  • Exclusive perks and savings through our M&S Choices portal.
  • Market-leading family policies, including parental, adoption and neonatal leave.
  • 24/7 wellbeing support, including virtual GP access and mental health services.
  • One paid volunteer day a year to support a cause that matters to you.

Everyone's Welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Software Engineering Manager - Online (Returns and Service Comms) employer: M&S

Joining M&S as a Software Engineering Manager means becoming part of a historic brand that values ethical practices and innovation. With a strong focus on employee development, competitive benefits, and a collaborative work culture, you'll have the opportunity to lead a talented team while contributing to meaningful projects that impact millions. The inclusive environment and commitment to diversity ensure that every voice is heard, making it an exciting place to grow your career.
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Contact Detail:

M&S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Engineering Manager - Online (Returns and Service Comms)

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work at M&S or similar companies. A friendly chat can lead to insider info about the role and even a referral!

✨Tip Number 2

Prepare for the interview by brushing up on your technical skills and understanding the company’s tech stack. Be ready to discuss how your experience aligns with their needs, especially around Agile delivery and team management.

✨Tip Number 3

Showcase your leadership style! Think of examples where you’ve built and mentored teams. M&S values collaboration and innovation, so highlight how you foster these in your previous roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the M&S family and contributing to their exciting digital transformation.

We think you need these skills to ace Software Engineering Manager - Online (Returns and Service Comms)

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Engineering
System Design
Software Architecture
DevOps
Java
Salesforce Marketing Cloud
React
Next.js
Typescript
Cloud Technologies
Project Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Software Engineering Manager role. Highlight your experience in team management and agile delivery, as these are key aspects of the job. We want to see how your skills align with our mission at M&S!

Showcase Your Technical Skills: Don’t forget to mention your hands-on experience with relevant technologies like Java, React, and Salesforce products. We’re looking for someone who can lead technically, so let us know how you’ve driven projects and adopted new tools in your previous roles.

Emphasise Leadership Experience: As a Software Engineering Manager, your ability to build and mentor a high-performing team is crucial. Share examples of how you've fostered collaboration and innovation in your past teams. We love to see leaders who inspire others!

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!

How to prepare for a job interview at M&S

✨Know Your Tech Stack

Familiarise yourself with the technologies mentioned in the job description, like Java, Spring Boot, and React. Be ready to discuss your experience with these tools and how you've used them to solve real-world problems.

✨Showcase Your Leadership Skills

Prepare examples of how you've built and managed high-performing teams. Highlight your mentoring style and how you foster collaboration and innovation within your team. This is crucial for a Software Engineering Manager role.

✨Understand Agile Methodologies

Brush up on Agile principles and be prepared to discuss how you've implemented Agile delivery in past projects. Share specific instances where you monitored project progress and took corrective actions to keep things on track.

✨Emphasise Quality Assurance

Be ready to talk about your approach to quality assurance and how you've established standards in previous roles. Discuss any experiences you have with maintaining software systems and resolving issues promptly, as this is key for the position.

Software Engineering Manager - Online (Returns and Service Comms)
M&S

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  • Software Engineering Manager - Online (Returns and Service Comms)

    Full-Time
    36000 - 60000 £ / year (est.)
  • M

    M&S

    10000+
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