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For Companies At a Glance
- Tasks: Lead a dynamic team to create innovative software solutions for millions of customers.
- Company: Join the iconic M&S brand, transforming into a digital-first organisation.
- Benefits: Enjoy a 20% discount, competitive holidays, and tailored training from day one.
- Why this job: Make a real impact in a supportive environment focused on collaboration and innovation.
- Qualifications: Experience in software engineering and team leadership is essential.
- Other info: Be part of a diverse team committed to making positive change in retail.
The predicted salary is between 36000 - 60000 £ per year.
As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. With ethical values at the core and technology leaders who understand software engineers, it’s an exciting time as we redefine ourselves into a digital-first, engineering-led organisation. The quality of our engineering team is a key differentiator. We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully, and operate with excellence.
You will be part of empowered, self-managing, multi-disciplinary engineering teams — designing, building, releasing, and maintaining products. Working as an equal partner with Product and Delivery, you will deliver sophisticated and robust solutions to solve challenging problems for our customers.
You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies, and do the best work of their careers.
The M&S Loyalty Offers team builds tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate and personalise offers, and with the core loyalty platform team to progress offers and missions based on customer activity and purchases.
What You’ll Do
- Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.
- Agile Delivery: Oversee planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor progress, risks, and dependencies, taking corrective action when necessary. Define project scope, goals, and deliverables with product management, design, programme management, and others.
- Technical Leadership: Drive adoption of standards and methodologies for software development. Provide technical guidance and support for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve process and software quality. Develop the team's technical roadmap with senior engineers and align it against the commercial roadmap.
- Quality Assurance and Maintenance: Establish and enforce quality standards, ensure performance, reliability, and usability requirements. Oversee maintenance and support of existing systems, and ensure prompt resolution of issues and bugs.
Who You Are
- Previous polyglot hands-on senior software engineer
- Experience delivering highly scalable software solutions across web or backend
- Extensive background in software engineering with several years’ experience in a variety of systems and technologies
- Experience building and leading teams of senior software engineers that deliver high-quality software
- Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies
- Promoter of DevOps: you build it, you run it
Tech Stack
- Java, Spring, SpringBOOT, Micronaut
- React, Next.js, Typescript, Angular
- Azure Cloud, Kubernetes, Dynatrace (observability)
- SQL Server, MongoDB Ignite, Redis
What’s In It For You
Working at M&S means being part of something bigger — helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing. Here are some benefits you can expect:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available after probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance for future planning
- Tailored induction and training to support development from day one
- Exclusive perks and savings through the M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
Everyone’s Welcome
We are ambitious about the future of retail, disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be picked up by our team so we can put steps in place to help you be at your best through this process.
Software Engineering Manager - Loyalty employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineering Manager - Loyalty
✨Tip Number 1
Network like a pro! Reach out to current or former employees at M&S on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding M&S's tech stack. Be ready to discuss how your experience aligns with their needs, especially around team management and agile delivery.
✨Tip Number 3
Show your passion for the brand! M&S is all about values and community, so be sure to express why you want to be part of their mission to deliver quality and service to customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the M&S family.
We think you need these skills to ace Software Engineering Manager - Loyalty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Software Engineering Manager role. Highlight your leadership experience and technical expertise, especially in areas like Agile delivery and team management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about joining M&S and how you can contribute to our mission. Share specific examples of how you've solved problems through technology in your previous roles.
Showcase Your Technical Skills: Don’t forget to mention your experience with our tech stack! Whether it’s Java, React, or Azure Cloud, let us know how you’ve used these technologies to deliver high-quality software solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at M&S
✨Know Your Tech Stack
Familiarise yourself with the technologies mentioned in the job description, like Java, Spring, and Azure Cloud. Be ready to discuss your experience with these tools and how you've used them to solve complex problems in previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and managed high-performing teams. Highlight your approach to fostering collaboration and innovation, as well as any specific challenges you've overcome while leading a team.
✨Understand Agile Methodologies
Brush up on Agile principles and be prepared to discuss how you've applied them in past projects. Share specific instances where you ensured alignment with business objectives and how you handled project risks and dependencies.
✨Emphasise Quality Assurance
Discuss your experience with establishing quality standards and ensuring software reliability. Be ready to talk about how you've maintained existing systems and resolved issues promptly, showcasing your commitment to delivering high-quality software.
