Software Engineering Manager - Loyalty
Software Engineering Manager - Loyalty

Software Engineering Manager - Loyalty

London Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic software engineering team to design and deliver innovative solutions.
  • Company: Join M&S, a forward-thinking retailer committed to quality and inclusivity.
  • Benefits: Enjoy 20% discount, flexible holidays, and comprehensive wellbeing support.
  • Why this job: Be part of a transformative team shaping the future of retail technology.
  • Qualifications: Experience in software engineering and team leadership is essential.
  • Other info: We value diversity and support all applicants throughout the recruitment process.

The predicted salary is between 43200 - 72000 ÂŁ per year.

This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.

Job Description

You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies and do the best work of their careers. The M&S Loyalty Offers team is responsible for building tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate & personalize offers, we work closely with the core loyalty platform team to progress offers and missions based on customer activity & purchases.

What You’ll Do

The Software Engineering Manager role is the embodiment of \\\”solving problems through technology\\\” with key responsibilities as follows:

  • Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects.
  • Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables.
  • Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team\’s technical roadmap and support the product management team to prioritise it against the commercial roadmap.
  • Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.

Who You Are

  • Previous polyglot hands‑on senior software engineer
  • Experience working on highly scalable software solutions across web or backend
  • Extensive background in software engineering with several years\’ experience in a variety of systems and technologies
  • Experience building and leading teams of highly skilled, senior software engineers that deliver high-quality software.
  • Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies,
  • Promoter of DevOps: you build it, you run it.

Tech Stack

M&S uses a variety of technologies including;

  • Java, Spring, SpringBOOT, Micronaut
  • React, Next.js, Typescript, Angular
  • Azure Cloud, Kubernetes, Dynatrace (observability)
  • SQL Server, MongoDB
  • Ignite, Redis

What’s In It For You

Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We\’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you\’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

Everyone’s Welcome

We are ambitious about the future of retail. We\’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We\’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don\’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

#LI-Hybrid #LI-JE1

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Software Engineering Manager - Loyalty employer: M&S

Marks & Spencer is an exceptional employer that fosters a culture of inclusivity, innovation, and collaboration, making it an ideal place for a Software Engineering Manager to thrive. With competitive benefits such as a generous pension scheme, extensive training programmes, and a strong commitment to employee wellbeing, M&S empowers its team members to grow both personally and professionally while contributing to a transformative digital ecosystem. Join us in shaping the future of retail in a dynamic environment where your contributions truly matter.
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Contact Detail:

M&S Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Software Engineering Manager - Loyalty

✨Tip Number 1

Familiarise yourself with the tech stack mentioned in the job description, especially Java, Kotlin, and Azure. Being able to discuss your experience with these technologies during interviews will show that you're a strong fit for the role.

✨Tip Number 2

Highlight your leadership experience by preparing examples of how you've built and managed high-performing teams. Be ready to discuss specific challenges you faced and how you fostered collaboration and innovation within your team.

✨Tip Number 3

Understand the principles of Agile delivery and be prepared to share your experiences in overseeing software projects. Discuss how you've ensured alignment with business objectives and how you handled project risks and dependencies.

✨Tip Number 4

Demonstrate your problem-solving skills by preparing to discuss complex technical challenges you've encountered. Show how you provided guidance and support to your team, and how you influenced senior stakeholders in technical discussions.

We think you need these skills to ace Software Engineering Manager - Loyalty

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Engineering
System Design
Software Architecture
Cloud Technologies (Azure)
DevOps Practices
Testing Strategies
Reliability Engineering
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Excellent Communication Skills
Influencing Skills
Mentoring and Coaching

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in software engineering and team management. Emphasise your hands-on experience with technologies like Java, Kotlin, and cloud platforms such as Azure.

Craft a Compelling Cover Letter: In your cover letter, express your passion for software engineering and leadership. Mention specific examples of how you've built and led high-performing teams, and how you align with the company's values and goals.

Showcase Your Technical Skills: Include a section in your application that outlines your technical skills and experiences. Highlight your understanding of system design, software architecture, and any relevant methodologies you've adopted in past projects.

Prepare for Potential Questions: Think about how you would answer questions related to team management, agile delivery, and quality assurance. Be ready to discuss your approach to fostering collaboration and innovation within a team.

How to prepare for a job interview at M&S

✨Showcase Your Technical Expertise

As a Software Engineering Manager, it's crucial to demonstrate your technical knowledge. Be prepared to discuss your experience with various programming languages, particularly Java and Kotlin, and how you've applied them in previous projects. Highlight any innovative solutions you've implemented and be ready to explain your thought process.

✨Emphasise Team Management Skills

This role requires strong leadership abilities. Share examples of how you've built and mentored high-performing teams in the past. Discuss your approach to fostering collaboration and innovation within your team, and how you handle conflicts or challenges that arise.

✨Demonstrate Agile Delivery Experience

Since the position involves overseeing software project delivery, be ready to talk about your experience with Agile methodologies. Provide specific examples of how you've managed project timelines, risks, and dependencies, and how you've ensured alignment with business objectives.

✨Communicate Effectively

Excellent communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you'll need to communicate with both technical and non-technical stakeholders. Be prepared to discuss how you've influenced decisions at senior levels in previous roles.

Software Engineering Manager - Loyalty
M&S
Location: London

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