Software Engineering Manager - Loyalty
Software Engineering Manager - Loyalty

Software Engineering Manager - Loyalty

London Full-Time 43200 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic software engineering team to design and deliver innovative solutions.
  • Company: Join M&S, a forward-thinking retailer committed to quality and inclusivity.
  • Benefits: Enjoy 20% discount, flexible holidays, and comprehensive wellbeing support.
  • Why this job: Be part of a transformative team shaping the future of retail technology.
  • Qualifications: Experience in software engineering and team leadership is essential.
  • Other info: We value diversity and support all applicants throughout the recruitment process.

The predicted salary is between 43200 - 72000 Β£ per year.

OverviewAs part of the M&S Software Engineering team, you\’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues. With ethical values at the core and technology leaders who understand software engineers, it\’s an exciting time as we redefine ourselves into a digital-first, engineering-led organisation. The quality of our engineering team is a key differentiator.

We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully, and operate with excellence. You will be part of empowered, self-managing, multi-disciplinary engineering teams β€” designing, building, releasing, and maintaining products. Working as an equal partner with Product and Delivery, you will deliver sophisticated and robust solutions to solve challenging problems for our customers.

All the detailsYou will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture. We are looking for people to join our community of engineers to drive this transformation, build a modern digital ecosystem using exciting technologies, and do the best work of their careers. The M&S Loyalty Offers team builds tools to integrate new personalized Offers and Mission Based Rewards into the customer experience. We work with data scientists to allocate and personalise offers, and with the core loyalty platform team to progress offers and missions based on customer activity and purchases.

What You\’ll DoThe Software Engineering Manager role embodies \”solving problems through technology\” with these key responsibilities:

Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload balance across projects.

Agile Delivery: Oversee planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor progress, risks, and dependencies, taking corrective action when necessary. Define project scope, goals, and deliverables with product management, design, programme management, and others.

Technical Leadership: Drive adoption of standards and methodologies for software development. Provide technical guidance and support for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve process and software quality. Develop the team\’s technical roadmap with senior engineers and align it against the commercial roadmap.

Quality Assurance and Maintenance: Establish and enforce quality standards, ensure performance, reliability, and usability requirements. Oversee maintenance and support of existing systems, and ensure prompt resolution of issues and bugs.

Who You Are

Previous polyglot hands-on senior software engineer

Experience delivering highly scalable software solutions across web or backend

Extensive background in software engineering with several years\’ experience in a variety of systems and technologies

Experience building and leading teams of senior software engineers that deliver high-quality software

Excellent understanding of system design, software architecture, cloud, and software engineering standard methodologies

Promoter of DevOps: you build it, you run it

Tech StackM&S uses a variety of technologies including:

Java, Spring, SpringBOOT, Micronaut

React, Next.js, Typescript, Angular

Azure Cloud, Kubernetes, Dynatrace (observability)

SQL Server, MongoDB

Ignite, Redis

What\’s In It For YouWorking at M&S means being part of something bigger β€” helping to deliver quality, value and service to millions of customers every day. We\’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are some benefits you can expect:

20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available after probation

Competitive holiday allowance with the option to buy more

Discretionary bonus schemes linked to your performance and ours

Strong pension and life assurance for future planning

Tailored induction and training to support development from day one

Exclusive perks and savings through the M&S Choices portal

Market-leading family policies, including parental, adoption and neonatal leave

24/7 wellbeing support, including virtual GP access and mental health services

One paid volunteer day a year to support a cause that matters to you

Everyone\’s WelcomeWe are ambitious about the future of retail, disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. Marks & Spencer strives to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be picked up by our team so we can put steps in place to help you be at your best through this process.

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Software Engineering Manager - Loyalty employer: M&S

Marks & Spencer is an exceptional employer that fosters a culture of inclusivity, innovation, and collaboration, making it an ideal place for a Software Engineering Manager to thrive. With competitive benefits such as a generous pension scheme, extensive training programmes, and a strong commitment to employee wellbeing, M&S empowers its team members to grow both personally and professionally while contributing to a transformative digital ecosystem. Join us in shaping the future of retail in a dynamic environment where your contributions truly matter.
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Contact Detail:

M&S Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Software Engineering Manager - Loyalty

✨Tip Number 1

Familiarise yourself with the tech stack mentioned in the job description, especially Java, Kotlin, and Azure. Being able to discuss your experience with these technologies during interviews will show that you're a strong fit for the role.

✨Tip Number 2

Highlight your leadership experience by preparing examples of how you've built and managed high-performing teams. Be ready to discuss specific challenges you faced and how you fostered collaboration and innovation within your team.

✨Tip Number 3

Understand the principles of Agile delivery and be prepared to share your experiences in overseeing software projects. Discuss how you've ensured alignment with business objectives and how you handled project risks and dependencies.

✨Tip Number 4

Demonstrate your problem-solving skills by preparing to discuss complex technical challenges you've encountered. Show how you provided guidance and support to your team, and how you influenced senior stakeholders in technical discussions.

We think you need these skills to ace Software Engineering Manager - Loyalty

Team Management
Agile Delivery
Technical Leadership
Quality Assurance
Software Engineering
System Design
Software Architecture
Cloud Technologies (Azure)
DevOps Practices
Testing Strategies
Reliability Engineering
Interpersonal Skills
Analytical Skills
Problem-Solving Skills
Excellent Communication Skills
Influencing Skills
Mentoring and Coaching

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in software engineering and team management. Emphasise your hands-on experience with technologies like Java, Kotlin, and cloud platforms such as Azure.

Craft a Compelling Cover Letter: In your cover letter, express your passion for software engineering and leadership. Mention specific examples of how you've built and led high-performing teams, and how you align with the company's values and goals.

Showcase Your Technical Skills: Include a section in your application that outlines your technical skills and experiences. Highlight your understanding of system design, software architecture, and any relevant methodologies you've adopted in past projects.

Prepare for Potential Questions: Think about how you would answer questions related to team management, agile delivery, and quality assurance. Be ready to discuss your approach to fostering collaboration and innovation within a team.

How to prepare for a job interview at M&S

✨Showcase Your Technical Expertise

As a Software Engineering Manager, it's crucial to demonstrate your technical knowledge. Be prepared to discuss your experience with various programming languages, particularly Java and Kotlin, and how you've applied them in previous projects. Highlight any innovative solutions you've implemented and be ready to explain your thought process.

✨Emphasise Team Management Skills

This role requires strong leadership abilities. Share examples of how you've built and mentored high-performing teams in the past. Discuss your approach to fostering collaboration and innovation within your team, and how you handle conflicts or challenges that arise.

✨Demonstrate Agile Delivery Experience

Since the position involves overseeing software project delivery, be ready to talk about your experience with Agile methodologies. Provide specific examples of how you've managed project timelines, risks, and dependencies, and how you've ensured alignment with business objectives.

✨Communicate Effectively

Excellent communication skills are essential for this role. Practice explaining complex technical concepts in simple terms, as you'll need to communicate with both technical and non-technical stakeholders. Be prepared to discuss how you've influenced decisions at senior levels in previous roles.

Software Engineering Manager - Loyalty
M&S
Location: London

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