At a Glance
- Tasks: Lead a dynamic team on the shop floor, delivering exceptional service and results.
- Company: Join M&S, a forward-thinking retailer committed to innovation and inclusivity.
- Benefits: Competitive pay, flexible working options, and opportunities for personal growth.
- Other info: Embrace a culture of diversity and growth with M&S.
- Why this job: Make a real impact by inspiring your team and reshaping customer experiences.
- Qualifications: Experience in fast-paced retail and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:
- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What we're looking for:
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Team Manager - Food - Worthing, Brighton and Shoreham Area in Shoreham-by-Sea employer: M&S
Joining M&S as a Team Manager in Food means becoming part of a dynamic and inclusive work culture that prioritises employee growth and development. With a focus on leadership from the shop floor, you'll have the opportunity to inspire your team while enjoying a supportive environment that values your contributions and encourages innovation. Located in the vibrant Worthing, Brighton and Shoreham area, M&S offers a unique chance to thrive in a fast-paced retail setting, where your efforts directly impact customer satisfaction and commercial success.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Food - Worthing, Brighton and Shoreham Area in Shoreham-by-Sea
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching M&S and their values. This will help you connect with the team during your chat and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or made tough decisions in a fast-paced environment. We want to hear how you inspired others and achieved great results, so be ready to share those experiences.
✨Tip Number 3
Show off your commercial awareness! Be prepared to discuss how you've used data and insights to drive results in previous roles. This will demonstrate that you understand the business side of things and can contribute to M&S's success.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team, the challenges they face, or the future of M&S. This shows that you're engaged and thinking about how you can fit into their plans.
We think you need these skills to ace Team Manager - Food - Worthing, Brighton and Shoreham Area in Shoreham-by-Sea
Some tips for your application 🫡
Show Your Leadership Style:When writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate your team, especially in a fast-paced environment like retail. Share specific examples that showcase your ability to lead from the front!
Be Data-Driven:Don’t forget to mention your commercial awareness! We love candidates who can use data and insights to drive results. Include any experiences where you've successfully used data to make decisions or improve performance.
Emphasise People Skills:Since this role is all about people, make sure to emphasise your coaching and development skills. We’re looking for someone who can have constructive conversations and support their team. Share stories that demonstrate your empathy and clarity in managing performance.
Apply Through Our Website:Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the M&S family!
How to prepare for a job interview at M&S
✨Know Your Store Inside Out
Before the interview, take some time to familiarise yourself with M&S's food offerings and store layout. This will not only show your enthusiasm but also help you discuss how you can enhance the customer experience on the shop floor.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Highlight your ability to inspire and motivate others, especially during busy periods, as this aligns perfectly with what they're looking for.
✨Prepare for Tough Conversations
Since the role requires having constructive discussions, think of scenarios where you've had to manage performance or resolve conflicts. Practising these conversations will help you demonstrate your confidence and empathy during the interview.
✨Embrace Data-Driven Decisions
Brush up on your commercial awareness and be prepared to discuss how you've used data to drive results in previous roles. Showing that you can leverage insights to make bold decisions will set you apart as a candidate who understands the business side of retail.
