At a Glance
- Tasks: Lead a dynamic team on the shop floor, delivering exceptional service and results.
- Company: Join M&S, a forward-thinking retailer focused on excellence and innovation.
- Benefits: Competitive pay, flexible working options, and opportunities for personal growth.
- Other info: Embrace a culture of inclusion, diversity, and continuous development.
- Why this job: Be a key player in reshaping retail for the next generation of customers.
- Qualifications: Experience in leading teams in fast-paced environments and strong commercial awareness.
The predicted salary is between 30000 - 40000 £ per year.
Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on. We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like:
- A department that trades strongly, looks brilliant and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
- Clear ownership of standards, safety, availability and operational excellence
- Strong commercial results driven by insight, pace and great leadership
- A culture where people feel valued, developed and excited to grow with M&S
What we're looking for:
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop and performance‑manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion and M&S behaviours
We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Shop Floor Team Leader - Food & Service Excellence in Shoreham-by-Sea employer: M&S
Joining M&S as a Team Manager in Food means becoming part of a vibrant and dynamic work culture that prioritises people and performance. With a strong commitment to employee development, you will have access to growth opportunities while leading a motivated team in a fast-paced environment. Our inclusive approach ensures that every team member feels valued and empowered to contribute to our mission of delivering exceptional service and quality.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Floor Team Leader - Food & Service Excellence in Shoreham-by-Sea
✨Tip Number 1
Get to know the company culture before your interview. M&S values inclusion and diversity, so show us how you embody these principles in your leadership style. Research their recent initiatives and be ready to discuss how you can contribute.
✨Tip Number 2
Prepare for situational questions that focus on your leadership experience. Think of examples where you've led a team under pressure or made bold decisions that resulted in success. We want to see your confidence and adaptability in action!
✨Tip Number 3
Showcase your commercial awareness by discussing how you've used data to drive results in previous roles. Be specific about the insights you gained and how they influenced your team's performance. This will demonstrate your ability to lead with insight.
✨Tip Number 4
Don’t forget to ask questions during your interview! This shows your interest and helps you gauge if M&S is the right fit for you. Inquire about team dynamics, growth opportunities, and how they support their leaders in achieving excellence.
We think you need these skills to ace Shop Floor Team Leader - Food & Service Excellence in Shoreham-by-Sea
Some tips for your application 🫡
Show Your Leadership Style:When you're writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate your team, especially in a fast-paced environment like ours. Share specific examples that showcase your people-first approach!
Be Data-Driven:Don't forget to mention your commercial awareness! We love candidates who can use data and insights to drive results. Include any relevant experiences where you've made bold decisions based on data – it’ll really make your application stand out.
Emphasise Your Adaptability:In our dynamic world, adaptability is key. Make sure to convey your resilience and how you've successfully led teams through change. We want to know how you handle pressure and keep your team motivated during challenging times.
Apply Through Our Website:Finally, remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about M&S and what we stand for!
How to prepare for a job interview at M&S
✨Know Your Stuff
Before the interview, dive deep into M&S's values and recent initiatives. Understand their approach to food and service excellence, and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.
✨Showcase Your Leadership Style
Be ready to share specific examples of how you've led teams in fast-paced environments. Highlight moments where you inspired your team or made bold decisions that resulted in positive outcomes. This will demonstrate your capability as a people-first leader.
✨Emphasise Commercial Awareness
Prepare to discuss how you've used data and insights to drive results in previous roles. Bring examples of how you've improved sales or customer satisfaction through strategic decisions. This will show that you understand the commercial side of retail.
✨Practice Difficult Conversations
Think about times when you've had to manage performance or have tough discussions with team members. Be ready to explain your approach with clarity and empathy. This will highlight your ability to handle challenging situations effectively.
