At a Glance
- Tasks: Lead store operations, ensuring excellent service and high standards.
- Company: Join Marks & Spencer, a dynamic and inclusive retail leader.
- Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.
- Other info: Be part of a diverse team making a real impact.
- Why this job: Shape the future of retail while developing your leadership skills.
- Qualifications: Experience in retail leadership and a passion for coaching others.
The predicted salary is between 36000 - 60000 € per year.
Our stores come in all shapes and sizes, from fast-paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day-to-day operations.
As a Store Manager, you'll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You'll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are
- An experienced leader with a background in retail, operations or a customer-focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What's in it for you
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - South Yorkshire Area in Sheffield employer: M&S
Marks & Spencer is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is empowered to thrive. With competitive benefits such as a generous discount on products, comprehensive training programmes, and robust wellbeing support, employees are encouraged to grow both personally and professionally. Located in the South Yorkshire area, this role offers the unique opportunity to lead a dynamic store environment while contributing to the transformation of retail into a more conscientious and innovative space.
StudySmarter Expert Advice🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - South Yorkshire Area in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. M&S is all about inclusivity and exceptional service, so think of examples from your past that showcase these qualities.
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've coached and developed teams in previous roles. M&S loves candidates who can inspire and uplift their colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family.
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - South Yorkshire Area in Sheffield
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application:Make sure to customise your application for the Store Manager or Deputy Store Manager role. Highlight your relevant experience in retail and leadership, and show us how you can bring that magic to our stores!
Show Your Passion:We love seeing candidates who are genuinely excited about the role. Share why you’re passionate about retail and how you can contribute to creating a fantastic shopping experience for our customers.
Check Your Details:Before hitting submit, double-check your application for any typos or errors. A polished application shows attention to detail, which is super important in our fast-paced environment!
How to prepare for a job interview at M&S
✨Know Your Store Inside Out
Before the interview, take some time to research the specific store and its operations. Understand the products they offer, their customer base, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Store Manager or Deputy, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer Experience
Retail is all about the customer. Be ready to discuss how you would enhance the shopping experience for customers. Think of specific strategies you've implemented in the past that improved customer satisfaction and loyalty, and be prepared to share those insights.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the store's culture, challenges they face, or how they measure success. This not only shows your interest but also helps you determine if the role is the right fit for you.
