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For Companies At a Glance
- Tasks: Lead the transformation programme in Marketing, ensuring alignment with business goals and effective governance.
- Company: Join M&S, a dynamic and inclusive retailer pushing boundaries in the digital era.
- Benefits: Enjoy 20% discount, competitive holidays, bonuses, and wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while driving marketing innovation.
- Qualifications: Experience in managing complex programmes and strong communication skills required.
- Other info: Be part of a diverse team committed to inclusion and making change happen.
The predicted salary is between 43200 - 72000 £ per year.
What’s in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.
- After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days!
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
- A charity volunteer day to support a charity or cause you’re passionate about through a dedicated day away from work.
What you’ll do
- Responsible for running the planning, execution, and governance of the transformation programme within the Marketing function. This role ensures delivery of measurable outcomes aligned to business objectives and supports the implementation of a robust governance framework to track progress, manage risks, and report effectively to relevant sponsors.
- Run the end-to-end delivery of the Marketing Transformation programme, ensuring alignment with strategic business objectives.
- Define programme scope, goals, deliverables, and timelines in collaboration with stakeholders.
- Coordinate multiple workstreams with Online, Digital & Tech & Foods.
- Develop and embed a governance framework to ensure structured programme oversight, decision-making, and risk management.
- Establish and maintain reporting and meeting cadences to track progress and escalate issues proactively.
- Lead programme meetings and ensure timely submission of progress reports, investment updates, and performance metrics.
- Manage senior stakeholders across Marketing, IT, Finance, Online and external partners to ensure alignment, buy-in, and collaboration.
- Facilitate change management by working closely with impacted teams to ensure successful adoption of new processes, tools, and ways of working.
- Identify programme-level risks and dependencies, implement mitigation strategies, and ensure resource allocation is aligned with priorities.
- Manage programme budgets, including supplier-spend, ensuring cost-effectiveness and value delivery.
- Timely delivery of programme milestones against scope and budget.
- Clear and transparent reporting with no surprises.
- Demonstrable improvements in marketing effectiveness, efficiency, and capability as per business cases.
Who you are
- Proven experience managing complex, cross-functional transformation programmes (ideally in Marketing, Digital or Commercial BUs).
- Strong understanding of marketing operations, technology, and data-driven decision-making.
- Expertise in programme governance, project management methodologies (e.g., Agile, Waterfall, Prince2), and reporting frameworks.
- Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to manage ambiguity, drive clarity, and lead change.
- Professional qualification in Programme / Project Management (e.g., MSP, PMP) would be desirable.
- Familiarity with marketing platforms (e.g. Adobe, HubSpot) and data tools (e.g. Power BI) would be an advantage.
- Experience working with external consultants or marketing agencies.
Everyone's welcome
We are ambitious about the future of retail. We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
About Us
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
About the Team
From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.
As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-driven colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial drive to join us on our journey.
Senior Programme Manager(Marketing Transformation) employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Manager(Marketing Transformation)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with their needs. Keep it concise and impactful – you want to leave them wanting to know more about you.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Senior Programme Manager(Marketing Transformation)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Programme Manager role. Highlight your experience in managing complex transformation programmes, especially in marketing, and show how your skills align with M&S's objectives.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve delivered measurable outcomes in previous roles. Use numbers and data where possible to demonstrate your impact and effectiveness.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. Remember, we want to see your personality shine through, so let your passion for marketing transformation come across!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at M&S
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management methodologies like Agile, Waterfall, or Prince2. Be ready to discuss how you've applied these in past roles, especially in complex, cross-functional transformation programmes.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed senior stakeholders and facilitated collaboration across different teams. Highlight your communication skills and how you've navigated ambiguity to drive clarity in projects.
✨Demonstrate Your Marketing Knowledge
Familiarise yourself with marketing operations and data-driven decision-making. Be prepared to discuss tools like Adobe or HubSpot, and how you've used data analytics to improve marketing effectiveness in previous roles.
✨Prepare for Change Management Questions
Expect questions about how you've facilitated change management in the past. Think of specific instances where you've helped teams adopt new processes or tools, and be ready to share your strategies for overcoming resistance.
