Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead service continuity strategies and manage incidents for a top retail company.
- Company: A leading retail company in Salford focused on innovation and inclusiveness.
- Benefits: Competitive benefits, including discounts and a supportive work environment.
- Why this job: Make a real impact by ensuring operational excellence and resilience.
- Qualifications: Expertise in ITSCM and experience in large organisations required.
- Other info: Join a dynamic team that values innovation and collaboration.
The predicted salary is between 43200 - 72000 £ per year.
A leading retail company in Salford is seeking a Head of Service Continuity to ensure robust service continuity across its operations. This senior position involves strategic leadership in incident management and risk, stakeholder engagement, and operational excellence.
The ideal candidate will possess deep expertise in ITSCM and a proven track record in large organizations.
The role offers competitive benefits, including discounts and a supportive work environment aimed at fostering innovation and inclusiveness.
Head of Service Continuity & Resilience in Salford employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service Continuity & Resilience in Salford
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show them that you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We can’t stress enough how important it is to articulate your past experiences clearly and effectively, showcasing your skills in incident management and risk.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head of Service Continuity & Resilience in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Service Continuity role. Highlight your expertise in ITSCM and any relevant leadership experience to show us you’re the perfect fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about service continuity and how your background makes you the ideal candidate. Be sure to mention specific achievements that demonstrate your operational excellence.
Showcase Your Strategic Thinking: In both your CV and cover letter, don’t forget to highlight your strategic leadership skills. We want to see how you’ve successfully managed incidents and engaged stakeholders in previous roles. Give us examples that illustrate your thought process!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at M&S
✨Know Your Stuff
Make sure you brush up on your IT Service Continuity Management (ITSCM) knowledge. Be ready to discuss specific strategies you've implemented in the past and how they contributed to operational excellence. This will show that you have the expertise needed for the role.
✨Engage Stakeholders
Prepare examples of how you've successfully engaged stakeholders in previous roles. Think about how you can demonstrate your ability to communicate effectively and build relationships, as this is crucial for a leadership position in service continuity.
✨Showcase Your Leadership Style
Be ready to talk about your leadership approach and how it aligns with fostering innovation and inclusiveness. Share stories that highlight your strategic thinking and how you've led teams through challenging situations in large organisations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's current service continuity challenges and future goals. This not only shows your interest in the role but also gives you a chance to demonstrate your strategic mindset and understanding of the industry.
