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For Companies At a Glance
- Tasks: Lead store operations, drive performance, and create a thriving team culture.
- Company: Join Marks & Spencer, a dynamic and inclusive retail leader.
- Benefits: Enjoy discounts, competitive holidays, bonuses, and wellbeing support.
- Why this job: Shape the future of retail while making a real impact on customers and colleagues.
- Qualifications: Retail leadership experience and a passion for coaching and development.
- Other info: Be part of a diverse team committed to innovation and excellence.
The predicted salary is between 36000 - 60000 £ per year.
Our stores come in all shapes and sizes, from fast-paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day-to-day operations.
As a Store Manager, you'll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You'll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.
What you will do
- Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
- Deliver the retail plan by driving commercial, operational, visual and people performance.
- Step up to run the full store when required, keeping energy high and teams aligned.
- Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
- Use data and insight to make informed decisions that improve sales, service and efficiency.
Who you are
- An experienced leader with a background in retail, operations or a customer-focused environment.
- Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
- Confident making fast decisions that improve customer experience and commercial outcomes.
- Skilled at coaching, feedback and performance management, with a passion for developing others.
- Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.
- 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
- Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
- Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
- Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
- A charity volunteer day to support a cause you're passionate about through a dedicated day away from work.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.
Register Your Interest - Store Manager & Deputy Store Manager - Leeds Area in Pudsey employer: M&S
Contact Detail:
M&S Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - Leeds Area in Pudsey
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. M&S is all about inclusivity and exceptional service, so think of examples from your past that showcase these qualities.
✨Tip Number 3
Practice your leadership stories! As a Store Manager or Deputy, you'll need to demonstrate your ability to lead teams and drive performance. Use the STAR method to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S family.
We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - Leeds Area in Pudsey
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to customise your application for the Store Manager or Deputy Store Manager role. Highlight your relevant experience in retail and leadership, and show us how you can bring energy and clarity to our teams.
Showcase Your Achievements: Don’t just list your responsibilities; tell us about your successes! Use specific examples of how you've improved customer experience or driven sales in your previous roles to really stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at M&S
✨Know the Company Inside Out
Before your interview, take some time to research Marks & Spencer. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Store Manager or Deputy Store Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, improved performance, or handled challenges. Be ready to discuss how you can bring that same energy and clarity to M&S.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific situations, like managing a busy shift or resolving customer complaints. Think through potential scenarios and how you would approach them, focusing on your decision-making process and the outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the store's culture, team dynamics, or future goals. It shows you're engaged and serious about the role, plus it gives you valuable insights into whether this is the right fit for you.
